Customer Care Agent

Customer Care Agent: (In insurance) Preferred Qualification and Experience Matric/ Grade 12 essential. 23 years' Customer Care experience. Computer literacy skills (Microsoft office). Insurance knowledge and understanding is a must.- . RE-5 is advantageous. Working knowledge of call center systems, processes, and business operational rules. Good...

JOB PURPOSE:This role requires an enthusiastic individual to enable our business to better understand their customer and employees by providing solutions and exceptional experience and resolving issues faster.The agent is responsible for maintaining customer satisfaction through the provision of problem solving and providing best-in-class customer...

Shelflife (a division of the Holdsport Group Pty Ltd.) are looking for a friendly & experienced Customer Care Agent to join our Cape Town head office team - the position is available immediately.Key Roles Answering of all incoming calls Responding to all website enquiries Management of courier delivery service, both local & international Management of...

Our client has an exciting opportunity for a enthusiastic and energetic person to join their Contact Centre.Duties and Responsibilities: Customer relationship building management Provide customers with product and service information Problem solving tasks during shift Handle and take full responsibility for customer related queries Handle daily escalations...

Grow Wealth Investments, South Africa's #1 Property Investment Company, is looking for a Customer Care Representative to join their teamTo qualify for this position you need:Matric Minimum 2 years of experience in a similar role Be able to make a minimum of 120 calls per day Great telephone etiquette Positive, cando attitude Professionalism Experience in the...

An exciting opportunity exists for individuals with Customer Service and or Sales experience to join our organisation as Customer Care Multiskilled Agents.The role will entail providing personalised solutions to customers, taking inbound calls and engaging telephonically with guests as a specialist in sales and reservations. You will also be having...

Customer Care Position x2We are looking for a motivated Insurance Customer Care agent to join our dynamic Customer Care team.Duties and Responsibilities: Maintain, manage, and grow relationships with customers. Carry out clerical duties, including answering phones and preparing documents. Identify and assess customers' needs to achieve satisfaction. Handle...

Website Department: Customer care experience Social media experience (Whatsapp/Facebook/Instagram) People skills Customer focus Customer service orientated Attention to detail Professionalism Multitasking Able to work independently*Must be able to work shift Monday to Friday 13h00 to 20h00 and 2 Saturdays(08h00-13h00).

Customer Support Agent will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines and policies. Their strong customer service experience will...

Job Purpose:Are you as passionate about customers as we are?Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for youOur Customer Care Agents take pride in providing the best customer service support by handling external customer queries...

PRIMARY PURPOSE OF THE JOB:Manage all customer engagements across all defined interaction channels and customer interactions to be managed end to end in a professional manner that both meets and exceeds customer expectationThe incumbent will have good knowledge and understanding of all social media channels, WhatsApp and live chat and customer expectations...

Are you a dynamic and enthusiastic individual fluent in Swedish, with a passion for customer care? We've got just the opportunity for you A leading global eCommerce company is searching for a Swedish speaking Customer Service Agent to work remotely in Cape Town, South Africa and embark on a journey of a lifetime Don't miss out on this exciting job...

View all jobs Customer Care Officer (JB4357) Century city, Cape Town, Western Cape · Customer Service Customer Care Officer (JB4357) Century City Market Related To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints,...

Technical Customer CareCape TownRegularMERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment...

Shelflife is looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town.This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure.The individual we seek will be passionate about providing the very best...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced English-speaking Customer Support Agent, who is dedicated and customer-focused individuals to join our team.DESCRIPTION OF THE POSITIONThe main...

Company DescriptionEducor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.As part of our development, we are looking to strengthen our Operations Department and are currently recruiting Customer Support French Agents, looking for new challenges within a dynamic and human focused company.DescriptionAs our Cape Town Contact Centre prepares...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

URGENT:Customer Service AgentsPlease note that this is an entry level position.Must have customer service experience.We are seeking customer service agents for a Call Centre BPO located in Town. Basic + Medical and Pension benefits Permanent call centre opportunity Must be able to work rotational shifts for a USA campaign Transport after 7pm Nightshift...