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Customer Service Supervisor
2 weeks ago
Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus.
Inventory management, price list management, service Level agreements for all service work and project management.Position Details:
Permanent
Manager
Achieve sales target & margin per commitment.
Customer on time delivery of min 95%.
Stock availability of at least 95%.
Inventory management / Replenishment.
Price list management / publish quarterly.
Develop service / surveys per agreed targets.
Service level agreements for all service work.
EQT project management / order execution (AFM + EQT).
Product support for sales teams including eCOM.
Monthly reporting.
Customer support (deliveries, new products, finance).
Location:
Edenvale, Gauteng
Job Qualifications, Skills & Experience:
Target driven with supreme customer focus.
Minimum 3 years' experience in a similar role.
Oracle knowledge (or a similar ERP system).
Excellent verbal and written communication skills.
Sound administration skills.
High morals & integrity.
Commercial degree.
Company Description:
Our client has a proven reputation for performance, quality, innovation, safety, and integrity.
They are at the forefront of technological advancement through ongoing research and development and continuous interaction with international research institutions.
Job Types:
Full-time, Permanent
Application Question(s):
- Have you supervised staff before?
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