Security Operations Analyst

2 weeks ago

Cape Town, Western Cape, South Africa DigiCert, Inc. Full time
at DigiCert
Cape Town

ABOUT DIGICERT
We're a leading, global security authority that's disrupting our own category.

Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers.

We help companies put trust—an abstract idea—to work. That's digital trust for the real world.

JOB DESCRIPTION OVERVIEW


The Security Operations Analyst will help advance the security operations of DigiCert by identifying potential risks, and threats by performing real-time log analysis.

The Security Operations Analyst will make use of analyses and understanding of exploits and vulnerabilities to maintain and improve DigiCert's security posture and hygiene.


PRIMARY RESPONSIBILITIES AND COMPETENCIES
Provide analysis of security threats, and problems.
Management and evaluation of security alerts and detections
Work through tickets and resolve tickets per defined SLAs
Participate in Security Incident Response and analysis of incidents
Assist in the configuration, management, and maintenance of various security related software and systems
Be able to effectively work within a team, and self-sufficient/self-motivated when assigned solo work
Willingness to stay current on emerging threats, vulnerabilities, audit framework updates, etc to help protect DigiCert's systems
Willingness to evaluate new tools to improve efficiencies in operational processes
Actively participate in ongoing training and knowledge transfer with team members
Provide metrics and statistics to management
Critically assess current practices and provide feedback to management on improvement opportunities
Understand policies and standards and be capable of conveying those requirements to end users
Set clear expectations and provide timely follow-up as appropriate
Provide audit support for Compliance
Other duties and responsibilities as assigned

REQUIRED QUALIFICATIONS (EDUCATION, EXPERIENCE, &/OR CERTIFICATION)

3-5+ years of experience in Information Technology or related technical discipline
Advanced level of knowledge of Information Security design concepts and principles
Must have strong written and verbal communication skills
Customer Service background and good interpersonal and organizational skills
Ability to perform in depth log analysis
Willingness and ability to obtain CISSP certification if not already completed

PREFERRED QUALIFCATIONS & EXPERIENCE

Master's degree in a technical discipline
2-3 years of experience in Information Security
2-3 years of experience with SIEM technologies (preferably Splunk)
Experience with cloud-based identity providers, SSO, SAML, etc
Experience with zScaler products
Experience with Web Application Firewall and DDoS protection
Experience with vulnerability management software (preferably Tenable)
Experience with endpoint detection and response software (CrowdStrike preferred)
Experience with scripting languages (Python, Go, PHP, Powershell, Bash, etc)
Experience with Help Desk
Experience with reviewing contracts
Knowledge of penetration testing practices and principles
Certified Information Security Professional (CISSP)

SOME DIGICERT BENEFITS
Provident Fund
Medical Aid + Gap Cover
Employee Assistance Program
Gym Reimbursement
Life Insurance
Disability Insurance
Sabbatical

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