Junior Franchise Compliance Officer

2 weeks ago


Midrand, Gauteng, South Africa Green Marble Recruitment Consultants Full time
Minimum Requirement:
  • Matric/Grade12 certificate.
  • Legal Qualification (Degree or Diploma)
  • Valid driver's licences.
  • Solid understanding of laws and regulations related to Compliance.
Personality trades:
  • Effective communication, both verbal and written.
  • Ability to identify risks and devise solutions.
  • Demonstrated the capability to collaborate effectively with colleagues across various teams and departments.
  • Commitment to ethics and integrity by handling sensitive information and compliance matters.
  • Strong commitment to customer service.
  • Attention to detail.
  • Effectively conveying data and engaging with individuals across various levels within the organisation.
  • strong orientation towards continuous improvement.

Responsibilities:
  • Ensure that franchisees comply with organizational policies, expectations, and procedures.
  • Monitoring legal requirements such as:
    • National Credit Act (NCA)
    • Consumer Protection Act (CPA)
    • Value Added Tax (VAT)
    • Protection of Personal Information Act (POPIA) etc.
  • Conduct thorough compliance reviews of franchise stores, providing detailed feedback to franchisees and identifying areas of both compliance and non-compliance.
  • Develop corrective action plans, complete with timelines and responsible parties, to address any identified issues and ensure effective resolution.
  • Stay updated on amendments to relevant acts in the Second-Hand Goods and Credit Industries, communicating changes to franchisees.
  • Present regular reports to management on compliance reviews, proposing improvement actions.
  • Manage a robust compliance and legal review program, regularly updating it for new legislations and regulations.
  • Implement internal controls in stores to mitigate compliance risks across various business areas.
  • Conduct thorough training sessions for franchisees on compliance matters to enhance their understanding of relevant laws and procedures.
  • Positive relationships with franchisees, emphasizing trust and mutual understanding in compliance matters.
  • Verify the proper implementation of the brand's guarantee policy, warranty procedures, and other company-wide standards.
  • Review stock administration, cash handling, merchandising, and sales practices in stores to ensure regulatory compliance.
  • Collaborate on special projects and additional duties as directed by the Compliance Manager.

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