Junior Client Services Consultant

2 weeks ago


Cape Town, Western Cape, South Africa Vantage Debt Management Full time
Be a part of a young and exciting company in the financial services industry.

If you are keen to make a positive difference in people's lives and grow your finance career at the same time this is the opportunity for you.

Responsibilities and Duties

  • Manage a portfolio of clients
  • Develop and maintain a great relationship with his/her clients
  • Conduct regular budget review and adjust payment plan
  • Assist the client in completing the debt counseling process
  • Maintain/improve retention ratio, PDA ratio, and aftercare fee ratio

Key Competencies:

  • Customer service orientated
  • Excellent verbal and written communication
  • Great team player
  • Good time management
  • Wellorganized and great attention to detail
  • Ability to work under pressure
  • Selfmotivated and comfortable in taking initiative
  • Ability to work independently

Minimum Requirements:

  • Matric (National Diploma or Degree is an advantage),
  • 1 year of Client Service experience in the financial or Credit industries (Advantage)
  • Clear credit and criminal record


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