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Junior Client Services Consultant
2 weeks ago
If you are keen to make a positive difference in people's lives and grow your finance career at the same time this is the opportunity for you.
Responsibilities and Duties- Manage a portfolio of clients
- Develop and maintain a great relationship with his/her clients
- Conduct regular budget review and adjust payment plan
- Assist the client in completing the debt counseling process
- Maintain/improve retention ratio, PDA ratio, and aftercare fee ratio
Key Competencies:
- Customer service orientated
- Excellent verbal and written communication
- Great team player
- Good time management
- Wellorganized and great attention to detail
- Ability to work under pressure
- Selfmotivated and comfortable in taking initiative
- Ability to work independently
Minimum Requirements:
- Matric (National Diploma or Degree is an advantage),
- 1 year of Client Service experience in the financial or Credit industries (Advantage)
- Clear credit and criminal record
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