Claims Consultant

2 weeks ago


Pretoria, Gauteng, South Africa Multiform Human Development Full time

Remuneration:

to be discussed during the interview process and to be based on commission structure, according to a percentage split between the Consultant and the Company.


Nature of employment:
The successful incumbent will be employed on a permanent basis after completion of a probationary period.

Experience

Formal education and qualifications as a minimum requirement

  • Matric


RE
  • FETC in Short Term Insurance NQF 3+ years experience in Commercial and Personal Claims (Motor and Nonmotor)
  • HCV Experience
  • Marine Experience (Advantageous)
  • Fully computer literate (MS OFFICE)
  • Fluent in Afrikaans and English

Inherent requirements and skills applicable to this vacancy

  • Excellent analytical skills
  • Ability to solve problems
  • Punctuality
  • Resilience
  • Excellent communication skills
  • A sound understanding of various financial policies, products and portfolios
  • Passionate about customer care
  • Ability to work independently
  • Attention to detail
  • Innovative, outgoing and a dynamic persona
  • Achievement driver
  • Excellent motivational capabilities
  • Ethical
  • Ability to establish and maintain client relationships
  • Ability to resolve conflict

Responsibilities

  • Receiving all claims notifications from clients
  • Screening policy cover, wordings and claim documents
  • Reporting claims
  • Corresponding with clients, brokers, insurers, assessors
  • Adherence to SLAs
  • Recordkeeping
  • Ensuring that all claims are finalised with urgency and accuracy
  • Interpreting claims issues and complex resolutions


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