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Commercial Claims Consultant

3 months ago

Pretoria, Gauteng, South Africa PSG Konsult Full time

Job description:

The Claims Consultant will be responsible to provide administrative assistance and support in line with commercial lines insurance.

Responsibilities:

  • Client face to face meetings
  • Liaising and providing feedback to clients of claim progress.
  • Handling client queries
  • Claims Management: the daily claims process from capturing received claims to processing and closing claim.
  • Registering claims
  • Appointing assessors
  • Paying invoices
  • Drawing up settlements
  • Salvage upliftment.
  • Recording details and information on relevant systems
  • Building and maintaining good working relationships with clients and internal stakeholders
  • Bridging the gap between the office and insurance companies
  • Maintaining a good working relationship with insurers
  • Reporting
  • Manage client retention
  • Understanding policy wording and various products

Minimum Requirements:

  • Grade 12/Matric
  • NQF 4 Short term insurance Certificate
  • RE5 successfully completed
  • 56 years relevant work experience in Short term insurance
  • Minimum 5 Years Claims experience
  • Minimum 3 Years commercial claims experience
  • Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)

How to apply:

Experience:

- commercial claims: 3 years (required)
- short-term insurance: 5 years (required)

License/Certification:

  • NQF 4 Shortterm insurance certificate (required)
  • RE 5 Certificate (required)

Ability to Commute:

  • Pretoria, Gauteng (required)