Retention Sales Agent

2 weeks ago

Cape Town, Western Cape, South Africa Lead Capital Group Full time
Purpose of the Role

Key Responsibilities include, but are not limited to

  • Meeting or exceeding sales revenue goals
  • Meeting and exceeding KPI's set by the business
  • Contacting potential clients to offer our products and/or services
  • Follow processes, procedures and protocols set by the business
  • Establishing relationships with new customers
  • Anticipating the needs of clients and address them accordingly
  • Determining customers specific needs and wants, making suggestions as appropriate
  • Negotiating with prospective clients
  • Understanding and promoting our products and services
  • Obtaining payments from clients
  • Answering customer queries regarding our products and/or services
  • Maintaining and growing relationships with existing customers
  • Striving to improve customer satisfaction through excellent customer service
  • Identifying and responding to client needs
  • Keeping a high level of knowledge about existing products and services, and learning about new products and services as they come in
  • Following up with customers as necessary and in a timely manner
  • Each client or potential client will be treated in a respectful manner
  • Offering ancillary products, to the customer in full transparency while fully explaining the added value that the ancillary product offers.
  • High time management ability while understanding that talk time and productivity are top values.
  • Transfer the client to the relevant departments in the event of a problem or request from the client such as a cancellation request.
  • Collection of customers who owe a fee

Job-related knowledge, Competencies and skills Required:

  • Excellent oral and written communication skills
  • Superior interpersonal skills
  • Ability to take initiative and work independently.
  • Exceptional organizational skills
  • Strong knowledge of industry standards
  • Confident approach to clients
  • Extremely motivated and selfdriven
  • Ability to work in a competitive and stressful environment.
  • Someone who has a bias for action and can get things done
  • Has a commitment for "overachievement" you have a never quit attitude, with high levels of resilience, agility and buyin to overachieve regardless of challenges you may face
  • Ability to work autonomously and be part of a team.
  • Exceptionally resilient
  • Excellent listening skills

The below will be considered for all Internal applicants:

  • Behavior, attendance and, consistent performance will be taken into consideration

  • Retentions Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Secure Jobs Full time

    1. Conversion - Calling newly registered players to introduce our services and convert them into active, depositing players.Retention - Calling existing players (dormant, active, VIP, etc.), developing relationships with them specifically to upsell and gain more deposits.When necessary, calling pre-qualified leads with a view to converting into active...

  • Retention Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Banxso Full time

    JOB SUMMARY: The retention agent is responsible for managing and maintaining new and existing client relationships, loyalty, driving growth, to ensure customer satisfaction and maximize Banxso's revenue retention by upselling, cross-selling, fostering long-term customer relationships and optimizing value.This position requires a persuasive, proactive and...

  • Retentions Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Ignite Fitness Full time

    Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company todayIgnite Fitness requires the services of a meticulous, well-spoken and customer-centric Retentions Agent to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town.We're looking for an individual that...

  • Retention Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa A1 Financial Services Full time

    WE ARE HIRINGThis is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting policy holders and negotiate payments and structure payment plans. With potential growth within the company, this could be just the opportunity that you've been looking for.Our position is aimed at individuals who are looking for better...

  • Customer Retentions Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Ignite Fitness Full time

    Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company todayIgnite Fitness requires the services of a meticulous, well-spoken and customer-centric Retentions Agent to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town.We're looking for an individual that...

  • Contact Centre Agent/retentions

    2 weeks ago

    Cape Town, Western Cape, South Africa Isonxperiences Full time

    Our company is looking for vibrant minds and energetic individuals to join our Retentions Team, as a Retentions Agent.The role will be to improve Customer Satisfaction, by being proactive and reactive in retaining customers who have experienced service failure.Requirements:Grade 12Minimum of 1 year Diploma or related experience.Minimum of 2 years experience...

  • Team Leader/retentions

    2 weeks ago

    Cape Town, Western Cape, South Africa Isonxperiences Full time

    Our company is looking for a resilient and confident leader to join our Retentions team.The role will be to ensure effective Service delivery, utilization of resources within the team and coordinate the execution of retentions strategies within the team.Requirements: 3 year Degree in Marketing / Communication / PR or related Minimum of 3 years' Customer...

  • Retention Sales Exec

    2 weeks ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    JOB SUMMARY:Client Success Manager required renowned online trading brokerage (FSCA) responsible for managing and maintaining new and existing client relationships, loyalty, driving growth, to ensure customer satisfaction and maximize revenue retention by upselling, cross-selling, fostering long-term customer relationships and optimizing value. This position...

  • Ftd Sales Agents

    2 weeks ago

    Cape Town, Western Cape, South Africa Trade245 Full time

    Position Overview:We are seeking experienced call centre agents to work in our sales department. Focused on both acquiring new clients (FTD) and retaining existing ones, this role requires individuals who are passionate about sales and eager to excel in the fast-paced world of financial services. There are two sales teams, one focused on new business...

  • Sales Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Icon AF Full time

    Job Title: Sales Agent/ ConsultantJOB SUMMARYThe Sales Agent is responsible for initiating and managing relationships with customers, serving customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks.Responsibilities & DutiesThe responsibility of the Sales Agent/Consultant is to convert leads...

  • Sales/retention Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa HyroTrade Full time

    We are seeking a motivated and ambitious individual to join our dynamic team, someone who is eager to progress both personally and financially as we expand and thrive in crypto trading market. You will experience a work environment that values integrity and fairness, not only towards our employees but also towards our valued customers.What will your job be...

  • Sales Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa LTS Full time

    Call Centre Sales AgentLegal and Tax Services - Cape Town, Western CapeWe are currently looking for Sales Agents to join our team If you have a passion for sales then this is the role for youRESPONSIBILITIES: Telephonically contact leads Follow up with potential customers in a timely manner as necessary Adhere to internal sales processes Working to meet and...

  • Agents Sales Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Job Title: Agent Sales ConsultantLocation: Cape Town, South AfricaSalary: R R35000 per month (depending on experience) plus benefitsStart Date:ASAPLevel: Intermediate to SeniorHospitality Jobs Africa is seeking an experienced Agent Sales Consultant for our client in Cape Town. As an Agent Sales Consultant, you will be responsible for maintaining...

  • Sales Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Rankcom Full time

    We are hiring Sales Agents to join the fastest growing technology demand generation agencyThe Sales Agent's sole responsibility is developing, executing and measuring all lead generation prospects to drive qualified leads into the pipeline.Requirements: Must be a South African Citizen Experience in outbound sales/ lead generation Freshers are welcome to...

  • Sales Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Freerecruit Full time

    Requirements:Experience not requiredGrade 12 Good interpersonal & communication skillsProvide excellent customer servicesExcellent verbal skills in English and AfrikaansThe post Sales Agent & Representation appeared first on

  • Head of Sales

    2 weeks ago

    Cape Town, Western Cape, South Africa The Sales Barn Full time

    Our client is looking for a Head of Sales (Telesales) to drive the growth in their business. They are looking for someone who operates with honesty, integrity and consistency. Someone who is great at reading metrics, implementing solutions and are analytical and metrics-driven. This is a senior position and requires extensive experience in telesales,...

  • Agent Sales Service Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is working with a renowned safari company offering luxury travel to East Africa. With Head Offices based in Cape Town we are seeking a passionate and highly organized individual to join the team as an Agent Sales Service Coordinator.Position Overview:As an Agent Sales Service Coordinator, you will be responsible for handling the...

  • Sales Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Neo Group Full time

    Welcome to Neo Group, a company that values its employees and believes in fostering a positive work environment where your growth and well-being are paramount.Join us on an exciting and fulfilling career journey, filled with opportunities and challenges that help you reach your true potential. We are committed to your success, as it directly contributes to...

  • Sales Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Sayo Legal Full time

    SALES AGENT/ CLOSER VACANCIES AVAILABLE (Working from home)Your role will use cold calling techniques to contact clients who are currently under debt review to sell our Debt Review removal services.This is a full-time sales position working from home, we are offering a basic salary with an uncapped sales commission structure in place. The basic salary starts...

  • Sales Agents, Debt Review Sales Agents and

    2 weeks ago

    Cape Town, Western Cape, South Africa Liberation Debt Solutions Full time

    _ IF you know debt, then I'll make the bet to say you're the one we are looking for_ Do you have Debt Review Experience???_ Are you Money Hungry?_LDS is looking for: Sales Agents Debt Review Sales agents Collections Agent for first payments in adminIF you make the cut, your salary will be met, based on your experience.Please Whatsapp me on and I will reach...