Junior Operations Admin

2 weeks ago


Johannesburg, Gauteng, South Africa SPECD (Pty) Ltd Full time
Gauteng, JHB - Central

  • Hourly Basic Salary (Market related, Negotiable)

An urgent need exists for a JUNIOR OPERATIONS ADMIN position at a bank in Johannesburg.

The incumbent will be expected to deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

JOB DESCRIPTION:

Job Title:
Junior Operations Admin

Employment Type: - month Hybrid Contract (Renewable)

Work Location:
Johannesburg, CBD

DUTIES AND RESPONSIBILITIES:

1.

Operations support function:


  • Provide operations support against standard operating procedures.
  • Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis.
  • Compliance and

Risk Management:
Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.

2.

Administrative support function:


2.1 Review Credit Bureau**:

  • Recon / reports monthly / weekly.
  • Investigate exceptions and drive resolution.
  • Fix and resubmit rejected accounts.

2.2 Execute Credit Balance Remediation:

  • Listings: pll91; pll92 and new one being built by pl tech.

2.3 Clear Non-Disbursements:

  • Listing pl93.

2.

4 Recon Robot Report in Morning:


  • Ensure no journal failures.
  • Fix any breaks which took place.
  • Execute exception report.

2.5 Loan General Enquiries**
2.6 Document Retrieval

3.

System access required:


  • BTP: enquiries and journals.
  • Salesforce: complaint management.
  • BDP: enquiries and journals.
  • Intranet / Internet.

QUALIFICATION REQUIREMENTS:

  • Business, Commerce and/or Management Studies.

SKILLS AND COMPETENCIES
REQUIRED:

  • Business Improvement Orientation.
  • Digital familiarity.
  • Enabling team success.
  • Openness to change.
  • Operational administration.
  • Product and/or Service Knowledge.
  • Quality orientation.

PACKAGE & REMUNERATION:

  • Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.

For more information please contact:

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