Triton: Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa Plennegy (Pty) Ltd. Full time

RESPONSIBILITIES:

MANAGING OPERATIONAL STAFF BY:

  • Recruiting, selecting, orientating and training staff
  • Maintaining a safe and secure working environment
  • Ensuring legislative compliance in terms of Basic Conditions of Employment, Labour Relations, Employment Equity, Skills Development and safety, welfare and health
  • Communicating job expectations and managing performance
  • Coaching, counseling, disciplining and handling grievances
  • Administering staff matters, includes preparing and authorizing overtime schedules, preparing staff leave schedules, absenteeism and other HR Management / document requirements

MAINTAINING OPERATIONS SERVICE AND QUALITY STANDARDS BY:

  • Monitoring inbound and outbound freight departures, collections, deliveries and arrivals
  • Ensuring timeous departure of all line haul vehicles
  • Drafting operational procedures
  • Verifying data capturing procedures and processes
  • Taking corrective action in terms of problems identified
  • Monitoring and ensuring: on time delivery, actioning missed collections, data capturing errors are identified and corrected, productivity levels (collections, deliveries) by route / driver / collections clerk are maximized, effective POD capturing, 3rd party agent delivery and collection is undertaken
  • Administering / monitoring operations expenses including fuel consumption, vehicle service and mileage records, traffic violation fines, cargo and accident claims, freight discrepancies, etc.
  • Handling interbranch and customer queries / requirements by investigating, proposing solutions and taking corrective action
  • Maintaining operations assets including scanners, checking warehouse equipment and ensuring vehicle maintenance (repair and tyre requirements) also orders and maintains tyre repair stock
  • Checking vehicle presentation, analyzing vehicle abuse and driver behavior & taking corrective action
  • Ensuring warehouse housekeeping is maintained

REQUIREMENTS:

  • Grade 12 (Matric) minimum
  • Diploma In Road Transportation or working towards such
  • 5/8 Years transport or freight operational experience, including 3 years in supervisory capacity
  • Knowledge of road transportation in SA
  • Basic understanding of MS Word, Excel and Outlook
  • Legislation (BCOE Act)
  • Knowledge of Occupational Health and Safety Act, Skills Development and Employment Equity Act
  • In depth understanding of freight operational processes Geographic understanding of area of operation and a detailed understanding of Transport ordinances and loading requirements
  • Managerial and interactive skills
  • Code 08 Drivers License
  • English Language fluency
  • Willingness to consistently work long hours including weekends and be available for call outs
  • In depth understanding of freight processes
  • Good time management meeting specific deadlines
  • Attention to detail at all times accuracy
  • Selfmotivated
  • Ability to motivate staff
  • Presentable and of a professional manner at all times
  • Reliable
  • Excellent communication skills
  • Own reliable transport to and from work


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