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Operations Manager
3 months ago
Title
Operations Manager
Reports to
GEM Education Assessment Centre's Manager (GEM Hub)
Work Hours
Full time, 40 hours per week (4 weekend days a month)
New Africa Centre houses the executive management of a partnership withSouthern New Hampshire Universityto offer employment to a team of Reviewers to work remotely with the Global Education Movement's (GEM) Education Assessment Centre in Kigali.
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New Africa Centre is looking for an Operations Manager to assist the company on a remote basis._
Primary Duties and Responsibilities:
OPERATIONS MANAGEMENT & STAFF SUPERVISION
- Ensure all GEM Hub operations are carried on in an appropriate, costeffective way
- Improve operational management systems, processes and best practices
- Formulate strategic and operational objectives within a hybrid environment
- Develop, implement, and review GEM Hub operational policies and procedures
- Oversee GEM Hub recruitment
- Oversee budgeting, capacity planning, scheduling and reporting
- Provide day to day support and supervision to a team of office admins and IT support staff
- Monitor and report on the weekly progress and areas of improvement of the GEM Hub and provide reports to SNHU as requested
- Consistently evaluate and conduct performance reviews of GEM Hub and New Africa Centre employees, both verbally and in writing as required for development as well as on a timeframe as requested by SNHU
Minimum Qualifications:
Qualifications include:
- Master's Degree in Operations Management, Business or related field
- At least 4 years of experience in management, operations and leadership.
- Proven ability to take initiative and build strong productive relationships
- Ability to Identify individual and team performance opportunities
- Demonstrated ability to be flexible/adaptable in exercising judgment in a dynamic environment
- Skill working in an electronic management system
- An encouraging and respectful attitude toward all students and colleagues; "cando" attitude
- Demonstrated level of English fluency at the academic/higher education level
- Ability to work collaboratively in a hybrid team setting
- Demonstrate ability to learn and utilize rapidly changing technological platforms
Working Conditions & Physical Requirements:
The Operations Manager will work remotely, in a location (within South Africa) of their choice. All work is completed on your personal computer and via cell phone. Hours are not flexible. Reliable online connectivity is a requirement, and your personal computer must be adequate.
5 days/week from 08:00 - 17:00 (required to work one weekend day/week).
Compensation:
The Operations Manager will be offered the equivalent in ZAR (South African Rand) of R40 000/ month. Passing through a probation period of 3 months ensures ongoing employment.
To apply:
Only shortlisted applicants will be contacted.
Salary:
From R40,000.00 per month
Education:
- Bachelors (required)
