Specialist: Telecoms Support Services

:When it comes to growing talent,we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you We are on the lookout for a dynamic and visionary Telecom...

:Role Purpose/Business Unit:Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for youWe are on the lookout for a dynamic and visionary Telecom Support Services (TSS) Senior Technical Officer who will form part of the INTSS Service Delivery team to administer and manage ITIL related...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Role purpose:The Escalations Functional specialist will be accountable for drafting, interpreting and analysing management information and statistical reports related to escalations. The individual will be responsible to propose action plans whilst maintaining relationships with key stakeholders in accordance with support area dependencies.Your...

Role purpose:The Escalations Functional specialist will be accountable for drafting, interpreting and analysing management information and statistical reports related to escalations. The individual will be responsible to propose action plans whilst maintaining relationships with key stakeholders in accordance with support area dependencies.Your...

Role purpose:The Specialist Transmission Assurance role is responsible to provide Transmission Service Assurance support for transport network architecture from core to access domains.Your responsibilities will include:Assisting to resolve P1 to P4 failures by engaging with high level support and ATNE to correct these failures as they appear within specified...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Role purpose:The Fibre escalations Operations specialist will conduct & action root cause analysis and manage trends by implementing process improvements throughout the business. The individual will monitor the day to day SR performance to achieve goals that contribute to the growth of the department. The operations specialist will be responsible to provide...

Job Title: Software Support SpecialistReporting To: Software Support Team LeaderDepartment: Software SolutionsLocation: Midrand - Gauteng - South AfricaSubordinate positions:Implementation SpecialistsPurpose of the JobTakes responsibility for implementing business development activities by:Analyse and troubleshoot software issues related to back-end coding...

Role PurposeTo drive and manage the Order to Cash Process for critical projects end to end. Effective Customer Management, Revenue Generation, Project Management, excellent reporting and Technical Skills are key areas. Responsible for tracking, managing, distribution of new orders to the team, including managing both internal and external escalations.Role...

Role purpose:The Fibre escalations Operations specialist will conduct & action root cause analysis and manage trends by implementing process improvements throughout the business. The individual will monitor the day to day SR performance to achieve goals that contribute to the growth of the department. The operations specialist will be responsible to provide...

Ready to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work.We are seeking a Technical Support Specialist who possesses strong technical aptitude coupled with excellent communication skills to effectively troubleshoot and resolve problems. Apply now and let's tackle the toughest technical challenges together What you'll do:Onsite...

ROLE PURPOSEA vacancy exists for a Billing Specialist for our Vodacom Business Midrand Client. The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and...

Role purpose:To perform daily transmission network analysis and maintain diagnostic network performance platform. Deliver insights towards performance improvement and automated network solutions in the transmission domain to improve network stability and customer experience.Your responsibilities will include:Implement all platform upgrades, software updates,...

ROLE PURPOSEA vacancy exist for a Cancellations Specialist in the Commercial Operations (VB) department at our Vodacom Midrand Client. The role will be reporting directly to the Order Management Team Lead with a dotted line to the Quality Team Lead. The main function of this role is to process fixed complex products cancellations Service Requests and Delete...

Role purpose:The ERP operations specialist is responsible for the delivery and support of robust and scalable solutionsThe incumbent's responsibilities:Manage operational support of existing Oracle Fusion-based JMS as well as REST-based API interfaces between local systems and the Vodafone SAP ERP platformCollaborate with multiple support teams toPerform...

Role Purpose:Assure preventative and reactive maintenance services performance and quality delivery in the network field operations.The individual will be accountable to instil operating cadence that promotes adequate governance structures, controls, and measures for KPI's and SLAs in the Field Force Operations (FFO). The individual will need to support and...

The role of the support specialist is to help customers with post-sale support queries across the RCT Cloudsolution set. It is important to provide exceptional levels of support to ensure a positive end-to-endcustomer experience. In addition, to support, Rectron's RCT-Cloud Support specialists also act as a backupfor sales and operations.Outputs and...

Role purpose:Forecast, reporting, and analysis of Consolidation and subsidiary entities, a monthly analysis of financial information to support rolling forecast, gather operational information from business to deliver insightful management information to support commentary and analysis, and deliver value by working on various special projects. The incumbent...

Experienced ProfessionalAbout the roleLocation: Johannesburg, South Africa Department: Human Resources, HR Services Mode of Employment: Permanent Position Title: Regional HR Services Management SpecialistA Snapshot of Your DayAs a Regional HR Services Management Specialist you will work closely with the Regional HR Services Lead, also interfacing with...