IT Technical Support Facilitator

2 weeks ago


Cape Town, Western Cape, South Africa CTU Career Chatz Full time

Minimum requirements:


• Facilitator must have a relevant NQF 6 (Advanced diploma or Advanced certificate in IT qualification).


• A relevant degree will be advantageous


• In possession of a minimum of three years' experience as a Facilitator/Lecturer for the modules A+, Security, Networking, Powershell


• Exposure to training methodologies.


• Computer Literacy


• MS Office

This position is responsible for facilitating, assessing, and moderating programme content, designed and developed by the National Academic team with the purpose of achieving Learning outcomes that will develop specific competencies in students. Facilitators could also be responsible for the review and programme content development when applicable. It will also be required from facilitators to do administrative and marketing functions as required within their specific area of expertise.

Duties and responsibilities

Facilitation:


• Planning and managing of weekly classes


• Preparation and delivery of learning content


• Prepare learning environment i.e., labs; classrooms; research venues, group activity venues etc
• Develop learning material if required


• Organize additional workshops and field trips


• Marking of practical, formative, and summative assessments


• General academic administration:
• Record student attendance


• Motivate and reinforce students


• Identify students at risk


• Set up additional support for students


• Record student results


• Provide programme review feedback


• Moderation reports completed as per the moderation plan


• Complete certifications as per deadlines


• Present the qualification at open days

Additional competencies required

Excellent communication skills



  • Cape Town, Western Cape, South Africa Lula Full time

    WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love,...


  • Cape Town, Western Cape, South Africa Disruptive IT Full time

    Role DescriptionThis is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...


  • Cape Town, Western Cape, South Africa Momentum Corporate Full time

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group,the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeRequirements:Qualifications Matric...


  • Cape Town, Western Cape, South Africa HR Support Full time

    Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...


  • Cape Town, Western Cape, South Africa Zeal HR Full time

    Role Overview: Technical Support Co-ordinatorJob Overview: The IT Support Co-ordinator is responsible for providing technical support to end-users, maintaining IT systems and infrastructure, and ensuring efficient operation of the helpdesk. This role involves troubleshooting hardware and software issues, managing user accounts, and coordinating with IT teams...


  • Cape Town, Western Cape, South Africa Recru-it Full time

    Role:The IT Support Administrator will be responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues. The candidate should have a strong understanding...

  • HRd Facilitator

    2 weeks ago


    Cape Town, Western Cape, South Africa Truworths Full time

    Truworths International Group is one of the leading retailers in Africa with 795 mainly Truworths and Identity stores, together with 81 Office stores and concessions in the UK and the Republic of Ireland. Truworths is synonymous with superior quality, aspirational fashion and has a portfolio of some of South Africa's most desired apparel brands, most of...

  • Noc Support Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa SET IT Recruitment Full time

    Looking for a NOC Support Agent to join a team in Cape TownRequirements:Cape Town basedRelevant degreeAdminister platformsEnsure optimum performance of platformsTroubleshooting supportLiaise with stakeholdersProvide technical supportCape Town based Relevant degree Administer platforms Ensure optimum performance of platforms Troubleshooting support Liaise...


  • Cape Town, Western Cape, South Africa Lulalend Full time

    We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love, we're...

  • IT Support Technician

    2 weeks ago


    Cape Town, Western Cape, South Africa Disruptive IT Full time

    Disruptive is seeking a highly proficient and dedicated IT Support Technician to join their Client's Operations team. The individual will play a crucial role in overseeing the IT operations, ensuring the seamless functionality of the infrastructure, software systems and providing support to product and development teams.1. ROLES AND RESPONSIBILITIESIncludes...


  • Cape Town, Western Cape, South Africa Health Solutions Full time

    Introduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

  • Technical Support

    2 weeks ago


    Cape Town, Western Cape, South Africa Jarrison Systems Full time

    Technical Support (HW & Software)Time and Attendance Software and Hardware Implementation & SupportJob Description:We're looking for a technical person to join our well established and dynamic team, that would be responsible for the installation and support of our Time and Attendance systems including biometric hardware, on-site and remotely.Requirements:Own...


  • Cape Town, Western Cape, South Africa Lula Full time

    WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love,...


  • Cape Town, Western Cape, South Africa Lula Full time

    WHAT WE DO We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love. Speaking of...

  • Technical Lead

    2 weeks ago


    Cape Town, Western Cape, South Africa Progressive IT Resourcing Full time

    What will you doThe Service Line Manager: Messaging will form part of the End User Platform Services (EUPS) team, consisting of an End User Device Management division and a Collaboration Division. In this role, you will be responsible for the Strategy, Governance, User Experience, Administrative and Support processes for Messaging Services.What will make you...

  • Agile Facilitator

    2 weeks ago


    Cape Town, Western Cape, South Africa Project Management Connection Full time

    Duties: The Agile Facilitator is colocated with a squad and, together with the Product Owner, facilitates the processes which ensure value delivery. The Agile Facilitators are servant leaders and coaches for squads. They help educate squad members in the required tools and frameworks, ensuring that the agreed agile process is being followed. They also help...

  • Technical Support

    2 weeks ago


    Cape Town, Western Cape, South Africa Jarrison Systems Full time

    Time and Attendance Software and Hardware Implementation & SupportJob Description:We're looking for a technical person to join our well established and dynamic team, that would be responsible for the installation and support of our Time and Attendance systems, on-site and remotely.Requirements:Own suitable transportValid driver's licenseLook professionalMS...

  • It Technical Support

    2 weeks ago


    Cape Town, Western Cape, South Africa Paracon - Gauteng Full time

    These jobs were popular with other job seekersThe main purpose of this role is to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality. This is a 1st line support role.Key ResponsibilitiesProcess client requests and resolve incidents swiftlyEnsure hardware, desktop, network, app and connectivity...


  • Cape Town, Western Cape, South Africa Hire Resolve Full time

    Hire Resolve is currently seeking a highly skilled and motivated Technical Support Manager to join our client's team at their offices in Cape Town. As a Technical Support Manager, you will be responsible for leading and managing a team of technical support engineers, ensuring the highest level of support. Responsibilities:Manage and lead a team of technical...

  • Technical Support

    2 weeks ago


    Cape Town, Western Cape, South Africa eKomi Holding GmbH Full time

    About useKomi Holding GmbH - "The Feedback Company," is Europe's first and biggest independent provider of transaction-based customer and product reviews. It's based in Berlin City and on the belief in teamwork and cooperation.As a global Google-partner with over 150 employees from 40 countries and subsidiaries in Los Angeles, London, Madrid, and South...