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Systems Analyst

4 months ago

Stellenbosch, Western Cape, South Africa Time Personnel Full time

Job Overview:

Date Posted:

Posted 22 hours ago-
Location: Stellenbosch, Western Cape-
Job Title: Systems Analyst (Hospitality Industry)-
Education Level: Bachelors Degree-
Job Level: Senior-
Minimum Experience: 5- 7 Years
Systems Analyst (Hospitality Industry) - Stellenbosch
:

Our client, in the hospitality industry, requires your technical experience related to ERP, POS and/or Hotel Property Management Systems.


Business and technical reporting experience in both oral and written communication is needed to work within this well-known, established, growing, organization.

You must enjoy working collaboratively and independently while meeting pressurised deadlines.

Requirements:

  • Matric, Bachelor's degree in computer science, Information Technology, or a related field, with aboveaverage academic performance being an advantage
  • Certification in relevant technologies or methodologies (e.g. Systems Analysis, Business Analysis, etc.) is an advantage
  • Property Management systems, and/or other enterprise software solutions
  • Minimum of 5 years' experience in executing projects
  • Experience with Agile project methodologies (e.g. Scrum) would be an advantage
  • Minimum of 3 years' experience in managing relational databases
  • Experience working with database management systems such as Oracle, Microsoft SQL Server, MySQL, or PostgreSQL considered an advantage
  • Minimum of 2 years' experience in maintenance of integration architectures such as APIs
  • Strong understanding of accounting practices and processes
  • Strong technical aptitude and troubleshooting skills
  • Familiarity with ITIL principles and incident management processes

Duties and Responsibilities:

  • Conduct thorough analysis with the business stakeholders to gather and document system requirements, provide updates on project progress, and address any concerns, risks or issues that arise.
  • Translate business requirements into technical specifications and system designs. Collaborate with developers and architects to design robust and scalable solutions.
  • Work with internal and external technical resources to ensure the successful and secure implementation and maintenance of business systems.
  • Conduct thorough testing and debugging to ensure system reliability and functionality.
  • Continuously ensuring that systems are operating optimally and meeting business needs.
  • Maintain documentation of system designs, configurations, and processes.
  • Coordinate with vendors and internal stakeholders to implement configuration changes as needed.
  • Coordinate with stakeholders to ensure that changes are properly tested, documented, and communicated to endusers.
  • Liaise with software vendors and thirdparty support providers to escalate and resolve complex technical issues.
  • Manage vendor relationships to ensure timely resolution of support tickets and adherence to service level agreements (SLAs).
  • Stay abreast of emerging technologies and industry trends.
  • Proactively identify opportunities to improve existing systems and processes and make recommendations for enhancements.