Floor Manager
2 weeks ago
Job Purpose:
The purpose of the Floor Manager is to effectively plan, control and monitor the performance of the floor department including groceries, perishable, frozen and back up areas and ensure they operate at an optimal level.
Responsibilities:
Manage department targets and profitability of all floor departments including Groceries, Non
- foods, Perishables, Frozen, HABA, Sweets and Back Up Areas
Meet sales target - develop and implement strategies to meet sales targets
Meet gross profit targets - develop and implement strategies to meet GP targets
Maintain expenses within budget
Contain shrinkage within the budget - develop and implement shrinkage controls
Wastage - consistently monitor wastage and develop and implement methods to reduce wastage
Performance per product category. Optimize sales m/2 for each department by setting targets per product category
Evaluate rate of sale / product category and implement recommendations for improvement
Assist in the hiring process of floor staff
Ensure the Floor staff is trained at all times
Induction and training of new staff members
Scheduling of the staff, ensuring a standby list is in place in the event of absenteeism
Address performance and personnel issues in a timely manner
Take responsibility to meet the performance targets as set by Management
Adhere to company Rules and Regulations and Policies and Procedures and ensuring staff compliance there to daily management of staff with regards to delegating task, motivation, and discipline, and including but not limited rules and regulations
Manage the timekeeping of the department on a day-to-day basis - coming late for work and leaving early is unacceptable
Observe and control both lunch and break times
Ensure attendance of staff is at the company level required
Self-disciplined and lead by example always
Skills Required:
Honest and trustworthy
Customer service orientated and a willingness to deal with people every day
Ability to create teamwork environment
Diligence throughout the store
Ability to identify and solve problems
Take initiative
Communication skills in order to train staff members and communicate problem areas
Accurate with figures
Interpersonal skills
Attention to detail - Accurate
Commitment to delivery and quality
Good people management skills
Be able to delegate effectively, operate independently and as part of a team
Good administration skills
Qualification and requirements:
Grade 12
2 years managerial experience
Salary - Market related
Working hours - Between Monday and Sunday, Rotational shifts
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