Client Services Executive

2 weeks ago

South Africa Bpp University Full time
Vacancy details
Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship

Job ProfileClient Services - Client Relationship
TitleClient Services Executive (Manchester)
Contract TypePermanent

Job Purpose Are you a go-getter who loves building relationships and provides excellent customer experience? Want a flexible and more sociable work environment? This role could be just for you What you'll be doing By joining BPP as a Client Service Executive, you will be working closely with the Service Delivery Manager to ensure Service Level Agreements are met as well as, making sure that excellent customer service is consistent throughout.

Keeping on top of enquiries is also key to this role, as well as processing records across all the BPP systems.

Student and client support is another main aspect of this job, as you will be supporting students when it comes to exam resits, providing client feedback and assistance with log-on queries.

Maintaining strong relationships with clients is vital to this role. In addition to this, you will be meeting your personal, team and department Service Levels and Key Performance Indicators.

Choose a better work-life balance With hybrid working available, you'll be able to split your time between one of our centres and wherever you choose to call home.

Either way, you'll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.

In addition, you'll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.

On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and there's a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family.

Brilliantly, you can also study any of BPP's courses for free – be it a professional qualification or full degree.

Job Background This role is Hybrid, with the office location being Manchester

Key Responsibilities:
Please see the JD attached
DepartmentClient Services - Client Relationship

Vacancy locationLocationUK, North West, Manchester St James's
Candidate Criteria

  • Ability to work with defined KPIs and Service Levels
  • Ability to identify new business opportunities
  • Ability to work in a fast paced environment
  • Positive approach to dealing with people
  • Positive approach to adapting to change
  • Excellent communication skills
  • Excellent organisational skills
  • Proficiency with Microsoft Office
The successful candidate will be required to undergo a credit and basic disclosure check.

Sound like the perfect fit? Apply today.
28 days Annual Leave + bank holidays + purchase up to 10 additional days
Pension - up to 5% matched by employer
Life Assurance - 4x basic salary
Cycle to work scheme
Private Medical Cover
Health Care Cash Plan
Dental Insurance
Employee Assistance Programme
Will Writing Service
Income Protection

Study our courses for free - As you would expect from a leading education provider, BPP invests heavily in your career development.

We provide a comprehensive in-house leadership and management training programme and a wide range of personal and professional development opportunities.

Brilliantly, you can also study any of BPP's courses for free – be it a professional qualification or full degree.

BPP Rewards - A company-funded scheme that offers genuine discounts and allows you to make significant savings each year on everything from your petrol, groceries, holidays, clothing, and home insurance.

Give as you earn - You can make tax-efficient contributions to a charity of your choice.

The successful candidate will be required to undergo a credit and Basic disclosure check.
Contract Hours37.50
FTE1.00
Between 23, ,400
Attachments Full Job Description Attachments Full Job Description Client Service Executive - FT (337 Kb)
#J-18808-Ljbffr

  • Client Executive

    2 weeks ago

    South Africa Talentcru Proprietary Limited Full time

    SynopsisA company that specializes in ICT/Project Management talent placements and contracting has an exciting opportunity for a Client Executive in Gauteng. Job DescriptionThe Client Executive functions as a general executive for designated client accounts and/or regions / sectors and is accountable for the revenue, sales bookings, delivery/operational...

  • Client Executive

    2 weeks ago

    South Africa Willis Towers Watson Full time

    The Role CLIENT EXECUTIVE Do you have passion for building enduring client relationships and delivering tailored solutions to all your customers? Is teamwork important to you in an environment where colleagues can share, and bounce ideas off each other? Then the following role might be the right next career step for you WTW embrace diversity with the aim to...

  • Client Executive

    2 weeks ago

    South Africa Willis Towers Watson Full time

    The Role CLIENT EXECUTIVE Do you have passion for building enduring client relationships and delivering tailored solutions to all your customers? Is teamwork important to you in an environment where colleagues can share, and bounce ideas off each other? Then the following role might be the right next career step for you WTW embrace diversity with the aim to...

  • Client Service Consultant

    2 weeks ago

    South Africa Sanlam Limited Full time

    Press Tab to Move to Skip to Content Link Location: Bellville, Western Cape, South Africa Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and...

  • Client Servicing Executive – Lancashire

    2 weeks ago

    South Africa Cryer Baker Recruitment Ltd. Full time

    Highly Competitive + Benefits + Car Allowance This is a rare opportunity to inherit a significant portfolio of loyal commercial clients. The portfolio is made up of a wide and interesting range of general commercial insurance clients, which have been with the business for many years, with annual premium spends from £10k to £200k.Based in Lancashire, our...

  • Client Services Manager

    2 weeks ago

    South Africa Multilocal Full time

    The Role As Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who's able to grasp...

  • Client Services Assistant

    2 weeks ago

    South Africa Freerecruit Full time

    Minimum Requirements:Matric or equivalent qualificationHigh level of computer literacy – MS OfficeMinimum of 2 years working experience in Freight Forwarding (Air, Ocean & Road)Analytical and love problem solvingExceptional communication skills (written and verbal)Ability to manager time effectivelyStrong administration skills and able to build strong...

  • Service Manager- Client Service

    2 weeks ago

    South Africa Discovery Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with...

  • Client Services Assistant

    2 weeks ago

    South Africa Iconography Ltd Full time

    We're looking for an awesome person to join our team in South Somerset and work with our clients.If you're great with people and enjoy building and developing strong client relationships, we've got just the job for you There's an exciting new opening for a Client Services Assistant in our thriving studio.Iconography is an omnichannel agency; for over 20...

  • Client Services Administrator

    2 weeks ago

    South Africa Persona Staff Full time

    Responsibilities:Resolving customer queries and requests from incoming calls and email correspondenceEmail and fax the accounts to the clientsGeneral ad-hoc tasksRequirements:At least 2 years relevant experience.Fully bilingual (Afrikaans and English)Excellent client service skillsDriver's LicenseDeadline driven.Good verbal and written skillsComputer...

  • Legal Executive – Crosby –

    2 weeks ago

    South Africa 3R Consulting Ltd Full time

    Our client is one of Liverpool's oldest Family Law Solicitors and most respected Private and Commercial Law Firms, now offering services nationwide. They pride ourselves on legal excellence and exceptional customer service, a formula that has resulted in clients returning time and time again.This is a superb opportunity for an experienced Legal Executive or...

  • Client Operations Manager

    2 weeks ago

    South Africa Bpp University Full time

    Vacancy details Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship Job ProfileClient Services - Client RelationshipTitleClient Operations ManagerContract TypePermanentJob Purpose JOB PURPOSEThis role is an exciting opportunity to join the BPP Commercial team as Client Operations Manager across all...

  • Client Operations Manager

    2 weeks ago

    South Africa Bpp University Full time

    Vacancy details Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship Job ProfileClient Services - Client RelationshipTitleClient Operations ManagerContract TypePermanentJob Purpose JOB PURPOSE This role is an exciting opportunity to join the BPP Commercial team as Client Operations Manager across all...

  • Temp Client Services Administrator

    2 weeks ago

    South Africa A Triple A Recruitment Full time

    RequirementsRecognized Qualification as per the FSB RE 5Registration as an Employee Representative (FSB)2 Years' Experience in the Insurance Industry1 Year Client Services1 Years' experience in: Category A, B, C and retail benefits (Advantage)Matric#J-18808-Ljbffr

  • Account Executive

    2 weeks ago

    South Africa Central Media Group Full time

    Are you a go getter who is sales target driven with proven sales experience? We are currently looking for an experienced Account Executive to join our print sales team responsible for efficiently running the company's client base and achieving sales targets.As an Account Executive, you will sell available advertising space within the various print products...

  • Sales Executive

    2 weeks ago

    South Africa Findojobs South Africa Full time

    Sales Executive Electronic Security Products (POS24019)R to R per month plus commission Edenvale Requirements: Grade 12 Certificate.Valid Driver's License and own vehicle Qualification Preference: N Diploma in Electronics or Sales Diploma or better. 2 to 3 Years B2B Electronics Sales Experience external, preference will be given to electronic security...

  • Relationship Executive Sme Pipelining

    2 weeks ago

    South Africa 1001 Absa Bank Full time

    Relationship Executive SME Pipelining page is loaded Relationship Executive SME Pipelining Apply locations Amanzimtoti time type Full time posted on Posted Yesterday job requisition id R Empowering Africa's tomorrow, story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a...

  • Sales Executive

    2 weeks ago

    South Africa Emporium Human Capital Full time

    Sales Executive Electronic Security Products (POS24017) R to R per month plus commissionRoodepoort (West Rand)Requirements: Grade 12 Certificate.Valid Driver's License and own vehicleQualification Preference: N Diploma in Electronics or Sales Diploma or better.2 to 3 Years B2B Electronics Sales Experience external, preference will be given to electronic...

  • Business Development Executive

    2 weeks ago

    South Africa The Recruitment Council Full time

    Join a prestigious and dynamic financial services firm renowned for its commitment to innovation and client satisfaction. Our client are seeking a motivated Business Development Executive to join their team. This opportunity offers an exciting chance to be part of a leading company in the financial services industry, driving growth and fostering lasting...

  • Shipping Controller Cato Ridge

    2 weeks ago

    South Africa Ad Hoc Client Full time

    These jobs were popular with other job seekersLarge Importer and exporter of frozen meat is urgently needing a shipping controllerIt is imperative that the applicant has experience in framing import & export bills of entry and import a strong knowledge in framing import and export road bills of entry and export road freight as it will be their primary task,...