Rental Management Agent

2 weeks ago


Somerset West, Western Cape, South Africa Helderberg Personnel Full time

My client, a well-established Property Management company based in the Somerset West has a position available for a Rental Management Agent.

rental assistant|rental management

Responsibilities:

  • Manage the rentals of both commercial and residential properties which forms part of the property portfolio of the client
  • You will be expected to acquire new tenants for newly acquired / renovated properties which have not yet been filled as well as refilling of the existing properties as and when the rental agreements expire.
  • You will be the direct liaison with all the tenants and will be expected to:
  • Negotiate the terms of the new and/ or extended lease agreements
  • Have a thorough understanding of the terms and conditions of the rental agreements in order to enforce same where / if necessary
  • Execution of inspections after evacuation of previous tenants or before arrival of new tenants and collection of keys/ remotes/ tags
  • Diarize the expiry date of all rental agreements and address possible renewals with existing tenants timeously and in accordance with the rental agreement
  • Address complaints/ concerns of tenants
  • Bring any defaulting tenants immediately to the attention of management
  • Attend to all other matters relating to tenants
  • You will be responsible to manage the property manager; and will therefore be responsible for:
  • The maintenance of all the properties in the property portfolio
  • Will be expected to manage a maintenance schedule for each property in conjunction with the property manager
  • Ensure that all the necessary services are performed, renewal of service agreements are entered into etc.
  • You will be responsible for timeously invoicing all the tenants on a monthly basis, and will be expected to:
  • Check that the rent is paid on time
  • Manage the arrears book
  • Put procedures in place to manage defaulting tenants.
  • You will be required to work closely with the financial account to ensure the following:
  • Assist with the bookkeeping of the rental income
  • Ensure that the income is correctly reflected in the financial statements
  • Assist the financial account with financial reports required for reporting purposes
  • You will be required to provide administrative support, which will include:
  • Filing general paperwork
  • Maintain office supplies
  • Archiving electronic records and files and general file administration
  • Be responsible for general office housekeeping
  • Ordering stationary

Knowledge, Skills and Abilities required:

  • Understand the local property market
  • Good administrative and organisation skills
  • Person who takes responsibility and ownership
  • Have attention to detail
  • Have good communications skills and be fluent in Afrikaans and English
  • Must be friendly with an engaging personality
  • Have honesty and integrity
  • Active listening and problemsolving skills
  • Have a passion for property market
  • Ability to negotiate
  • Be good with time management
  • Be a problem solver that uses own initiative to handle difficult situations

Qualifications and Requirements:

  • Lives in Somerset West and have a wellestablished network
  • Own a cell phone and have reliable transport
  • Be available after hours, if the Property Manager is unavailable
  • Minimum NQF level 4 qualification
  • Have a minimum of 3 years' experience in the property market/ working with Principal and have rental software experience

Additional will be a Bonus**:

  • Have a NQF 5 Certificate/ qualification and valid Fidelity Fund Certificate
  • Intermediary to higher education qualification
  • Have commercial rental management experience

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