Business Insurance Investigator

2 weeks ago


Pretoria, Gauteng, South Africa MiWay Full time
Who are we?


Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Business Claims Investigations Team in 2023 as a Business Investigator.

Minimum Qualification Required

  • Grade 12/Standard 10/NQF 4 Minimum Experience
  • Minimum 5 years shortterm insurance experience
  • Minimum 5 years Claims experience
  • Minimum 3 years Claims Investigations experience
  • Solid understanding of TIA and MIA claims system and claims procedures: inclusive of claims, investigations and legal department processes
  • Commercial Claims experience will be beneficial Deliverables include, but will not be limited to
  • Managing validations of business claims, all skill sets.
  • Reaching company goals and targets set for the BI Investigations department.
Competencies Required

  • Must be highly proficient in dealing with clients at all levels
  • Comprehensive knowledge of legal liability and state regulations
  • Thorough knowledge of claims investigation techniques
  • Excellent written and verbal communication skills
  • Attention to detail
  • Supervisory skills
  • Selfmotivated, inspire others
  • Motivation and desire to excel
  • Problem solving skills and solution oriented
  • Flexibility
  • Ability to multitask and cope with pressure
  • Performance management experience
  • Commitment to personal and team goals
  • Professionalism
  • Good interviewing skills
  • Provide technical guidance to team members Knowledge and Skills Assessing and processing of claims Manage settlement of claims Reporting and Administration Basic Client engagements and consultations Personal Attributes Interpersonal savvy
  • Contributing independently Decision quality
  • Contributing independently Action orientated
  • Contributing independently Optimises work processes
  • Contributing independently Core Competencies Cultivates innovation
  • Contributing independently Customer focus
  • Contributing independently Drives results
  • Contributing independently Collaborates
  • Contributing independently Being resilient
  • Contributing independently Turnaround time

DEADLINE TO APPLY: 13 January 2023 Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed.

MiWay is committed to transformation and embracing diversity.

This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.



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