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Logistics and Fleet Controller

3 months ago

Germiston, Gauteng, South Africa RJPersonnel Full time
3years

  • Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines / time frames / delivery standards are adhered to in line with the Company operating procedures
  • Ensuring that constant contact and clear communication is maintained at all times with the client, the driver and the delivery point / client's customer
  • Continuous communication, support and guidance to the driver, in ensuring the delivery is conducted to the customer / client's highest satisfaction and in line with the delivery requirements
  • Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate / designated too
  • Ensuring that customer / client relationships are maintained to the highest satisfaction level at all times
  • Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all vehicles against the operating plan
  • Addressing of all variances against plan with drivers and customers and escalation where appropriate to driver
  • Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door
  • Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis
  • Off route stops resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report)
  • Off route travel resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report)
  • Customer delays resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report)
  • Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily)

Qualifications and Experience:

  • 3 years' experience managing a fleet of vehicles;
  • Have extensive experience in: Planning / Scheduling, Controlling, Liaising loads and marketing loads;
  • Matric/Grade 12 or NQF equivalent;
  • Degree in Operations Management/Supply Chain advantageous;
  • Cross-Border Experience will be advantageous;
  • Must be willing to work shifts and weekends;
  • Must be in possession of a valid driver's license and have own transport
  • Customer centric approach and skills with a sense of urgency and be able to work under pressure and meet deadlines
  • Able to generate above average results within a demanding and pressurised environment;
  • Must have the ability to multitask various activities, within an everchanging work environment;
  • Motivated by the nature of the business and Selfdisciplined;
  • Above average organisational skills;
  • Excellent planning and communication skills;
  • The ability to keep detailed and accurate records
  • To be able to work as part of a team for long hours at a time.