Area Manager Service

2 weeks ago


Johannesburg, Gauteng, South Africa Unique Personnel Full time

Job Number

  • 72282

Job Type

  • Permanent

Job Title

  • Area Manager Service

Computer Skills

  • Ms Office

Industry

  • Automotive

City

  • Johannesburg (Incl. Northern Suburbs)

Province

  • Gauteng

Purpose of Position:

  • To provide effective operational support to Local and SADC company Dealer Network with regards to dealership profitability and CSI

Key Performance Areas (Outputs)

  • Dealer operational support
  • Dealer profitability
  • Monitor P& A targets and concerns
  • Coordinate service department operations within dealer
  • Monitor and plan dealer network aftersales staff training requirements
  • Monitor CSI results and action plans implementation when below national average
  • Conduct Warranty and Service plan audits and implement action plans
  • Investigate and resolve dealer customer care cases.
  • Advise and implement business opportunities
    Inherent Requirements

Qualification/ Education Requirements:

  • Relevant Mechanic qualification (N
  • N6)
  • Degree
  • Valid Drivers License

Experience Requirements:

  • At least 5 years experience in an after sales environment, which includes three years as Area Manager.
  • Experience in the motor industry is essential

What Qualification

Minimum Qualification

  • Bachelors

Status

  • Available

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