Manager - Complaints and Query Resolutions Business

Purpose of the Job:To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources, redirecting of complaints to external regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the debarment...

Job Purpose:Management of Regulatory complaints end-to-end.Be the voice of the customer.Lodge and record all Regulatory complaints on the CMS system.Identify client needs and resolve regulatory complaints within agreed and prescribed SLA's.Draft complaint responses and communicate decisions to intermediaries, management, clients, Ombudsman, FSCA, media,...

Purpose of the Job:Responsible for leading and managing the complaints and queries function in the Business Centre department. The role will oversee the successful implementation of the FSCA's Complaints Policy and centralised Complaints and Queries Management Framework to ensure operational efficiency and effectiveness of complaints resolution function. The...

DRCHatfieldThe Dispute Resolution Centre is an independent Dispute Resolution Body accredited by the CCMA to resolve Labour disputes that fall within the scope of activity of the Retail Motor Sector. The incumbent appointed in this position will conduct conciliation and arbitration proceedings.RESPONSIBILITIES/DUTIESAdministrationAttend to complaints and...

Insurance Complaints Specialist (Standard Bank Insurance Brokers & FAIS) Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To specifically attend to client's complaints on behalf of the company for the short - term and long - term insurance and FAIS Ombudsman Complaints. To handle Standard Bank Insurance...

Purpose of the Job:To provide and manage the activities of the Business Centre Retirement Funds' complaints and queries team, which include but not limited to the following: handling of complaints and queries from multiple sources, redirecting of complaints to external stakeholders, regulatory authorities and internal FSCA divisions in accordance with...

Gauteng, Tshwane (Pretoria) Annually Cost To Company (Market related, Negotiable)The main purpose of this position is to assist with the development of policies related to the resolution of financial institutions and to assist with the development of resolution plans.JOB DESCRIPTION Conduct research and draft policies related to the resolution functions of...

The main purpose of this position is to assist with the development of policies related to the resolution of financial institutions and to assist with the development of resolution plans.Detailed DescriptionConduct research and draft policies related to the resolution functions of the South African Reserve Bank (SARB). Draft plans and assess the operational...

Empowering Africa's tomorrow, story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryCIB International...

DSV - Global transport and logisticsLocation: Silverton, PretoriaJob Posting Title: Manager, Business Area, OperationsTime Type: Full TimeQualification(s):Industrial Engineering or Supply Chain Management degree (Advantageous)Computer Skills:MS Visio,MS Project,AutoCADWMS advanced experience (SAP) - will be essential requirementJob-related Requirements:5+...

Empowering Africa's tomorrow, story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryCIB International...

Job Advert Summary:Advice, support and capacitate municipalities on legislative compliance and effective implementation of labour relations and dispute resolution systems and practices aimed at stabilizing employee relations in local government and support the representation of municipalities at provincial SCLGBC structures as the Employer Body of LG...

TRACKER requires the services of a Business Sales Manager to promote TRACKER to the industry and to meet regional sales targets. The objective is to provide a high level of visibility and support in order to increase sales from Business customers and Partners and at the same time, ensure cost control to budget within the channel. The candidate must develop...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryBRIEF...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver...

PurposeReporting to the Manager: Payment Management, the successful incumbent is responsible for the reconciliation of all Treasury related transactions as well as attending to payment queries from both internal and external stakeholders and providing feedback and resolution to stakeholders within set timeframesQualifications and Experience National Diploma/...

PurposeThe Treasury Reconciler is responsible for the reconciliation of all Treasury related transactions as well as attending to payment queries from both internal and external stakeholders and providing feedback and resolution to stakeholders within set timeframesQualifications and Experience National Diploma/ Advanced Certificate in a related...

Pretoria Permanent R p.a (neg) Our client in the insurance sector is seeking an individual to oversee individual life new business and underwriting to ensure efficient and effective workflow in the department and to ensure correct underwriting decisions are made and to oversee the functions of branch operationsPosition Description: Oversee new business...

ResponsibilitiesManage relationships among corporation as well as contracted travel agencies.Manage relationships with vendors of direct travel like airlines, car rentals and hotels etc.Identify and execute contract negotiations as well as ensure staff using preferred suppliers.Oversee administration of corporate credit card program inclusive of managing...