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Support Manager: Distribution

4 months ago

Roodepoort, Gauteng, South Africa Clover Recruitment Full time

Job Advert Summary:

Clover is looking for a

Support Manager:
Distribution to support the business in the development and maintenance of the integrated distribution system. This position is based at Clover Head Office in Roodepoort.

Minimum Requirements:

  • Degree
  • Business English: Fluent
  • Computer literacy (Advanced)
  • Working with Senior Management
  • Management Experience
  • Travel offsite / Overnight Stay

Duties and Responsibilities:

Assist with business process development i.r.o. ERP system.

  • Do high level business process analysis, propose changes, develop specifications for new and other systems
  • Test the system and changes to the system to ensure it satisfy the business need
  • Implement the appropriate changes and new developments
  • Update system documentation

Train users and render a support service.

  • Perform system month end and credit control month end processing
  • Perform system balancing process
  • Perform system housekeeping functions
  • Compile training manuals
  • Train new key users

Provide support to distribution operations.

  • Support the administrative processes at branch level
  • Investigate stock losses and assist to implement preventative action
  • Audit branch admin process
  • Assist with operational process changes and implementation
  • Manage & support system interfaces with Principals and other Clover systems
  • Ensure branch checklists are updated and audited regularly

Perform ad hoc reporting and projects.

  • Manage projects on request
  • Assist with ad hoc investigations and problem solving