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Sales Assistant

2 months ago

Roodepoort, Gauteng, South Africa TOTALCARE PEOPLE® SOLUTIONS Full time
Job Title: Sales Assistant

We are seeking a highly motivated and organized Sales Assistant to join our team at TOTALCARE PEOPLE® SOLUTIONS. As a Sales Assistant, you will play a vital role in supporting our Sales department's daily activities and ensuring the smooth operation of our sales processes.

Key Responsibilities:
  • Provide administrative support to Sales Consultants, including data entry, filing, and record-keeping.
  • Assist with quotes and administration for National Contracts, ensuring timely and accurate processing.
  • Establish and maintain effective working relationships with all support departments, including Sales, Marketing, and Customer Service.
  • Take ownership of escalated queries, ensuring resolution and follow-up with clients.
  • Work closely with staff members to identify and resolve client queries, providing excellent customer service.
  • Coordinate and book all meetings, clients, and management and one-to-one sessions with individual staff.
  • Take minutes at meetings as required and ensure that agendas and minutes are distributed timeously.
  • Ensure that meetings are coordinated via email and phone, and that accurate minutes of meetings are recorded.
  • Typing correspondence as required and maintaining the department's filing systems.
  • Ensure all outgoing documentation is distributed and screen all documentation/correspondence for the department, prioritizing it and obtaining required information from all departments.
  • Answer and screen all calls to the department, providing excellent customer service.
  • Control of purchase orders, quotes, and Sales orders.
  • Telephonic assistance with any problems/complaints that reach the Sales department.
  • Screen and receive any visitors to the department, ensuring clients are comfortable and refreshed.
  • Carry out any ad-hoc functions required by the Head of Department.
Requirements:
  • Grade 12 - Maths and Accounting.
  • Post-school qualification - added advantage.
  • PSIRA Grade B qualification.
  • At least 3-5 years' experience as an Assistant reporting to Senior Management.
  • Ability to work extended hours as and when required.
  • Clear criminal record and no pending cases.
  • Advanced Excel, MS Word, and PowerPoint proficiency.
  • Above-average verbal and written communication skills.
  • Ability to handle work-related stress and work effectively under pressure.
  • Ability to work independently and meet strict deadlines.
  • Highly motivated and enthusiastic.
  • Work well in a team and drive individual assignments/projects.
  • The ability to multi-task will be key for this role.