Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa BC Security Solutions Full time

Details
Closing Date: 31 January 2023

Job Type:
Permanent

Location:
Bellville, Cape Town

Job Context:
A vacancy exists for an operations manager to be based in Bellville, Cape Town. The role reports directly to the managing director of BC Security Solutions.

Minimum Requirements

  • Grade 12 certificate with 5 to 8 years Management/ Operations experience in the security industry.
  • Proven experience in a managerial role
  • Strong decisionmaking capabilities
  • Aboveaverage communication, collaboration, and delegation skills
  • Proven ability to plan, develop and maintain financial plans
  • Ability to motivate and lead people, and how colleagues accountable
  • Strong Working knowledge of operational procedures
  • Have a valid driver's license
  • No criminal record
  • Working knowledge of the firearm act and firearm competency

Duties & Responsibilities

  • Maintaining good relations between BC Security Solutions and the Client about security services rendered
  • Develop, execute and report on tactics that can achieve the company's strategic and business goals.
  • Convert strategy into actionable targets for performance and development.
  • Liaise with all your Site Managers/Supervisors daily to ensure operational procedures, as set out in the SOP's, are adhered to.
  • Maintain timelines to ensures tasks are accomplished on time.
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
  • Effective cost controls mechanisms being maintained and/or implemented to minimize expenses.
  • Update and keep current SOPs Manuals always updated
  • Assist Site Management with any incidents that occur and followup on instructions on how to prevent it from happening again.
  • Be responsible for the Business area Budgets and the control thereof. This includes developing, implementing, and maintaining budgetary and resource allocation plans.
  • Ensure that all invoicing is correct and that invoices are delivered to clients on time.
  • Ensure that pay queries are reduced to the minimum and that they are handled promptly and efficiently.
  • Ensure that your business area operate at maximum profitability without compromising on expected service delivery
  • Develop the team through training and mentorship.
  • Coordinate the efforts of the different operational areas to ensure mínimal duplication of efforts and maximum efficiency.
  • Provides timely, accurate and complete reports on the operating condition of the business area.
  • Institute innovative ideas to enhance quality and add value to services rendered to clients.
  • Liaise with clients on standard and quality of services rendered.
  • Ensure health and safety regulations are complied with by colleagues, management, contractors and or any other relevant stakeholders.
  • Manage all risks which could negatively affect the service delivery to clients. Report all risks relating to service delivery to Regional Director.
  • Oversee and monitor all corrective actions, as results of audits, in your business area.

Other personality attributes:

  • Assertiveness
  • Initiative
  • Strong leadership ability
  • Presentable

Core Competencies:

  • Analytical, Critical Thinking & Planning skills
  • Leadership & Self Development
  • Goal Setting & Organisational skills
  • Driving & Managing change
  • Driven for results
  • Interpersonal skills
  • Communication direction & skills
  • Development of others
  • Customer focus
  • Teamwork

Salary:
R20, R30,000.00 per month

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma (preferred)

Experience:

Security Management: 5 years (preferred)

License/Certification:

  • PSIRA Grade A (required)
Application Deadline: 2023/02/03

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