![FirstRand Bank Limited](https://media.trabajo.org/img/noimg.jpg)
Trading Support Specialist
1 week ago
Description
To liaise with Business Analysts, development teams, business users, project teams and vendors to provide end-to-end production and project support for all applications in production to ensure the smooth running of day-to-day activities and to optimise the efficient performance of the applications and related processes Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts Anticipate consequences and adapts problem solving based on continual feedback Act speedily to resolve problems queries and complaints Adapt communication styles to meet the needs of different audiences Analyse the business need and current process and identify where there is waste or risk and where processes could be improved Understand how systems relate to each other and to other systems and processes in the bank Analyse and reconcile differences between different systems Recommend improvements and use influence to get stakeholder buy-in Physically log the request for change to the relevant development team and advise the stakeholder of its status and need for priority Follow up with the business to encourage them to push for priority Track user requests and incidents identify commonalities and trends and create reports to stakeholders that highlight trends risks and mitigating actions Support users with daily requests and incidents in line with agreed SLAs for responses and repairs Analyse root causes of system failures and resolve these in conjunction with relevant stakeholders Track user requests and incidents and perform trend analysis to identify where processes could be further improved Ensure training documentation is provided and readily available and if not with the assistance of the subject matter expert create documentation and facilitate handover to users and the IT Applications team Update documentation to enable cross-skilling , enhance knowledge sharing and reduce key man dependencies Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Stay relevant and up to date with legislations and new developments Maintain a positive attitude and respond openly to feedback Handle stress in ways that do not negatively impact others Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards Take ownership of personal career development leveraging formal and informal opportunities Read situations and organisational realities Set aside personal agenda for the greater good Act in an ethical transparent and morally defensible manner including highlighting unethical practices Share debate and communicate learnings Flag and debate issues constructively Promote a friendly cooperative climateJob Details
Application Closing Date
07/06/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
-
Specialist, Trade Support Structured
1 week ago
Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full timeBusiness Segment: Corporate & Investment Banking The Trade Support, Specialist role is primarily focused on managing the trade lifecycle, supporting various Global Markets Trading Desks from an Operational perspective, facilitating the end-to-end trading processes and enabling trade events across functional areas. The role importantly acts as an interface...
-
Trading Support Specialist
1 week ago
Johannesburg, Gauteng, South Africa Wesbank Full timeTrading Support Specialist page is loaded Trading Support Specialist Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R13727 Job DescriptionTo liaise with Business Analysts, development teams, business users, project teams and vendors to provide end-to-end production and project support for all applications in...
-
Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full timeSpecialist, Trade Support Structured, CIB Operations Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 Prepare, monitor, track and validate manual trades for structured/complex products to identify, investigate and resolve exceptions, effectively manage data and to ensure that trades can be...
-
Trade And Execution Operations Specialist
1 week ago
Johannesburg, Gauteng, South Africa Wesbank Full timeTrade and Execution Operations Specialist page is loaded Trade and Execution Operations Specialist Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R13792 Job DescriptionTo perform complex work tasks that support front office teams with the fulfilment of the processing functions of confirmations, settlements, and...
-
International Trade Specialist
1 week ago
Johannesburg, Gauteng, South Africa Vivo Group Full timeInternational Trade Specialist - 6 Months Contract - RemoteWe are urgently looking for International Trade Specialist to provide mentorship of International Trade exports to 18 clients within 6 months. This role is ideal for a Consultant as it's a short-term contract.Duties include Mentor 18 clients on export to Mozambique for 6 (six) months. Responsible to...
-
Trading Support
1 week ago
Johannesburg, Gauteng, South Africa Xcede Full timePosted:about 17 hours ago-Sector: Data-Location: Johannesburg-Job Ref: PR/118775_ Job Type: Permanent-Salary: Negotiable per year-Expiry Date: 12 August 2023-Contact: Katherine Baker- Trading Support and Pricing ManagerWe are currently working on an exciting project with a business that is currently on a transformation journey and who are aiming to be a...
-
Regional Trade Marketing Specialist
1 week ago
Johannesburg, Gauteng, South Africa Engen Full timePurpose of the Job: Lead the operational execution of the agreed trade marketing plan in the designated region, execute, track regional trade marketing programs and support all Trade categories within indirect business such as RTM High Street, Mass Merchandisers, Retail, Agri and CoopsWho you are: You have a strong ability to work independently and plan...
-
Trade and Execution Operations Specialist
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo perform complex work tasks that support front office teams with the fulfilment of the processing functions of confirmations, settlements, and reconciliations across the various product sets and in understanding the processes support with the management of query remediation in the trade life-cycling and other day-to-day processing, ensuring...
-
Trade And Execution Operations Specialist
1 week ago
Johannesburg, Gauteng, South Africa Firstrand Bank Limited Full timeTo perform complex work tasks that support front office teams with the fulfilment of the processing functions of confirmations, settlements, and reconciliations across the various product sets and in understanding the processes support with the management of query remediation in the trade life-cycling and other day-to-day processing, ensuring timely...
-
Trade and Execution Operations Specialist
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo perform complex work tasks that support front office teams with the fulfilment of the processing functions of confirmations, settlements, and reconciliations across the various product sets and in understanding the processes support with the management of query remediation in the trade life-cycling and other day-to-day processing, ensuring...
-
Trade Operations Processing Specialist-1
1 week ago
Johannesburg, Gauteng, South Africa Rmb Full timeTrade Operations Processing Specialist-1 page is loaded Trade Operations Processing Specialist-1 Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R10115 Job DescriptionTo perform the operational tasks related to processing of trade transactions ensuring accuracy in the processing and in adherence to the required...
-
Trading Systems Support Specialist
1 week ago
Johannesburg, Gauteng, South Africa FirstRand Full timeAbout us, purpose, experience and qualificationsabout us:purpose:experience and qualifications: Diploma, IT, Business Intelligence or related qualification 25 years' experience in Trading Systems across all asset classes. Experience in Trading API's and FIX Protocol. Experience with FIS's Valdi suite of software for trading on the JSE and A2X. Experience...
-
On Trade
1 week ago
Johannesburg, Gauteng, South Africa Managed People Solutions Full timeManaged People Solutions is in search of a On-Trade Specialist for a well-known Liquor Company to service the Johannesburg area.Responsibilities: Call Procedures Sales Levers Order Taking Cycle Brief Feedback Stock Allocation Product Changes Trade Visits Relationship Management Account Opening Assistance Customer Communication Execution of Promotions...
-
On Trade
1 week ago
Johannesburg, Gauteng, South Africa Managed People Solutions Full timeA leading name in the liquor industry is looking for a vibrant and energetic On Trade - Specialist to join their team, based in Johannesburg, Gauteng.Responsibilities: Call Procedures Sales Levers Order Taking Cycle Brief Feedback Stock Allocation Product Changes Trade Visits Relationship Management Account Opening Assistance Customer Communication Execution...
-
Trade Marketing Design Specialist
1 week ago
Johannesburg, Gauteng, South Africa Engen Full timeLocation:Johannesburg (Zenex):Purpose of the Job:Provide functional support for marketing design requirements linked to all Brand strategies for both Direct and Indirect Marketing Channels.What you will be doing:BRANDING COMPLIANCEEnsure adherence to relevant branding policies and procedures through liaison with appointed marketing agency to ensure all...
-
Trade Support Analyst
1 week ago
Johannesburg, Gauteng, South Africa Kerridge Commercial Systems Group Full timeThe Support team at KCS assists customers with queries and problems relating to the KCS application software post implementation. The Department also provides customers with a wide variety of other services including the installation of new software and customer training.As a Trade Support Analyst, you will be an integral member of the team and responsible...
-
Trade Support Analyst
1 week ago
Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full timeThe Trade Support Analyst will report to a team leader within the Trade Support team.Key Responsibilities: Accurately resolve problems using investigative and analytical skills Identify and replicate problems that require a software change by Development Work as part of the Support team Proactively taking ownership of a wide variety of calls and problems...
-
Senior Operations Specialist- Trade
1 week ago
Johannesburg, Gauteng, South Africa Six Sense Full timeGauteng, JohannesburgA well-established Travel company is seeking Senior Operations Specialist Trade & Media.Qualification: Matric certificate with math's (minimum standard grade or above) Tertiary certificate in Travel & Tourism/hospitality.Experience: 45 years' experience in the travel & tourism industry at an intermediate level. Experience in handling...
-
Trade Deal Manager
1 week ago
Johannesburg, Gauteng, South Africa Absa Bank Limited Full timeBring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryIn this...
-
Trade Deal Manager
1 week ago
Johannesburg, Gauteng, South Africa Absa Bank Limited Full timeBring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryIn this...