Key Account Manager

2 weeks ago


Johannesburg, Gauteng, South Africa FICO Full time

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential

The Opportunity

"Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions you're selling reflect cutting-edge, market leading technologies? With
more than 60 years of stable growth, FICO's world-class analytic solutions support smarter fraud, risk and customer management decisions for thousands of businesses worldwide. As a highly valued memberof the Client Sales team, you will leverage your knowledge, exceptional relationship skills and proven consultative-selling abilities to achieve success." - Senior Director, Sales Management.

What You'll Contribute

  • Build relationships with senior client stakeholders to gain insights into their most urgent business problems while articulating FICO's capabilities.
  • Research and shape potential solution opportunities through collaborative engagement with internal sales, product, delivery, and marketing experts to formulate and effectively position solution proposals.
  • Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
  • Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
  • Ensure your clients are delighted with solutions purchased and FICO's quality of service, to create win-win relationships that are long-term, expanding, and profitable.
  • Collaborate with Product Development, Product Marketing, Pre-Sales, and Delivery to shape the future direction of our solution roadmaps based upon market needs.
  • Manage your sales to quarterly and annual targets, with significant earnings upside when you exceed your targets.

What We're Seeking

  • A Bachelor's degree in a business or science-based discipline, or equivalent experience developed in a commercial environment.
  • Proven experience in building relationships with senior clients combining your understanding of the client's industry and shared business challenges along with your knowledge of FICO's solutions.
  • Demonstrated success structuring and selling complex, enterprise solutions to Banking clients.
  • A collaborative style with experience engaging a diverse group of internal colleagues to articulate a truly compelling client value proposition.

Our Offer to You

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

#LI-JW1


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