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Ecommerce Specialist

3 months ago

Durban, KwaZulu-Natal, South Africa SHARON NUROCK RECRUITMENT CC Full time

Job Overview:

  • Manage all the Groups online platforms and websites.
  • Service independent retailers and corporate clients.

The Person:

  • Degree in Commercial Studies / Marketing and/or Digital Marketing.
  • Min 5 years experience in eCommerce Management.
  • Pref experience in managing large corporate accounts and B2B sales.
  • Fulfil all eCommerce related administrative duties.

The Job:

  • Develop and implement eCommerce and B2B strategies to increase revenue, improve customer experience, and optimise product listings across different platforms, both international and local eCommerce platforms.
  • Analyse sales data, market trends, and customer feedback to identify growth opportunities and areas for improvement in their eCommerce and B2B operations.
  • Coordinate with internal teams to ensure a seamless and efficient online sales process.
  • Establish and maintain strong relationships with Platform Reps and Partners to stay informed about marketplace changes and opportunities.
  • Drive innovation in the eCommerce and B2B operations.
  • Manage inventory across different departments, collaborating with finance, planning and distribution teams to ensure optimal stock levels and timely order fulfilment.
  • Regularly monitor and report on KPIs, providing insights and recommendations for continuous improvement.
  • Track and report online sales.
  • Investigate online sales trends and leverage opportunities for growth.
  • Continuously research the eCommerce trends for online platforms.
  • Develop and clarify the digital strategy and set immediate and future priorities.
  • Upgrade existing digital platforms.
  • Identify new digitally savvy initiatives.
  • Agree with Directors new fulfilment opportunities.
  • Create and drive digital marketing activations.
  • Collaborate and work alongside marketing team.
  • Service all digital needs across all company brands.

Competencies:

  • Strong analytical skills.
  • Ability to analyse data and metrics and translate them into actionable strategies.
  • Excellent understanding of eCommerce best practices and a customercentric mindset.
  • Fulfil all eCommerce related administrative duties.
  • Manage/grow direct to consumer website.
  • Excellent staff management skills.
  • Excellent communication and leadership skills.
  • Proficiency in working with crossfunctional and dispersed teams.
  • Exceptional project management and multitasking skills.