Support Technician Level 1

About the job The Technical Support Agent will be responsible for delivering exceptional client service experiences to all clients. Queries and interactions are mainly telephonic or via written correspondence, but may include face-to-face interaction. The person in this position is also responsible for the effective management of escalations and complaints...

Rope Access Technician level - Technicians that need to climb up and down structures and do work while being suspended from ropes. Level 1 technician must work under direct supervision of a level2/3 technician depending on the site. Assembling, fitting, and checking of personal rope access equipment Basic knowledge of safe rigging Changeover from ascend to...

Onshore Rope Access Level 1 TechnicianPosition Summary:Duties and Responsibilities: Assist in rigging operations and equipment setup for onshore rope access tasks. Conduct preuse checks of personal rope access equipment to ensure safety compliance. Execute rope access procedures, method statements, and risk assessments in onshore environments. Participate in...

MUST BE ABLE TO WORK US HOURS 16h00 - 12h00REMOTE OPPORTUNITYOne of our US based clients in IT Services and IT Consulting are looking for a knowledgeable, positive, self-motivated, and energetic Tier 2 & 3 IT support technician to work with them.(Core hours are 3pm-11pm/4pm-12amSAST :Mo-Fri & standby, after hours when required)You will work with the team of...

KEY PERFORMANCE AREASStakeholder Relations: Build and maintain trust relationships Internally and externally to the business (relationship building). Ensure all customer activity is recorded on the company CRM system and logs are kept up to date at all times. Identify areas for improvement in managing customer demands to ensure maximum satisfaction, and to...

MUST BE ABLE TO WORK US HOURS 16h00 - 12h00Our client in the US, an MSP, is searching for an intake specialist to gather specific information from the callers to generate tickets and pass on to the relevant support technician. Using the gathered information received via phone or chat to guide clients to the correct support technician Creating tickets for...

Responsibilities: Perform software and mechanical repairs on all makes and models of devices Conduct monthly stock takes to ensure proper inventory management Maintain a clean and organized workshop and specialized tooling Backup customer information for secure data protection Provide excellent customer service and support Possess good housekeeping and time...

IT Desktop Support TechnicianA leading manufacturer and supplier of a wide range of DIY products is looking for a temporary Desktop Support Technician for one month to assist with the testing and documentation of the new Neo workstations.Minimum requirements for the role: Grade 1 Certification in IT Minimum one year experience in an IT environment (hardware...

Job details - Junior IT Support TechnicianSalaryR R10 500 a monthJob TypeFull-timeFull Job DescriptionVantage Debt Management is looking for a focused, self-motivated, and hardworking individual to join our IT team as a Junior IT Support Technician. The chosen individual must be passionate about technology and innovation. We are based in Salt River, Cape...

Minimum requirements for the role: Must have a tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) Minimum 1 year experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar. Experience working with, configuring, and...

Disruptive is seeking a highly proficient and dedicated IT Support Technician to join their Client's Operations team. The individual will play a crucial role in overseeing the IT operations, ensuring the seamless functionality of the infrastructure, software systems and providing support to product and development teams.1. ROLES AND RESPONSIBILITIESIncludes...

About Quickloc8Quickloc8 is a forward-thinking technology company based in Cape Town, specializing in developing cutting-edge software and hardware solutions for the taxi and transportation industry. We are committed to using the latest and greatest technology, including IoT, machine learning technologies, and artificial intelligence, to bring about...

Full job descriptionWe're looking for Desktop and Network Support Technician with a passion for customer service to fill the onsite role of First line support technician in Montague Gardens.Main Purpose of Job: The person fulfilling this role will take a highlevel approach to both identifying and resolving recurring operational issues while maintaining...

A Rope Access Supervisor shall have overall responsibility for the rope access work site and the rope access technicians assigned to that work site. To the extent that other qualified rope access technicians are assigned a duty or responsibility that is also designated as a duty or responsibility of the Rope Access Supervisor, the Rope Access Supervisor...

As a Desktop Support Technician, you'll be responsible for supporting our IT systems. You'll ensure that all computers and peripherals are working properly and efficiently. You will provide support to the company's staff, including making sure they're able to access all their files from any device as well as troubleshooting issues or problems when they...

JOB SPECIFICATION: IT SUPPORT TECHNICIANWe are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently.This position is also responsible for executing planned...

IT SUPPORT TECHNICIANPermanentHybrid, 3 days in officeCape TownWhat will you do?Requesting and uploading of RICA documents, attending and adhering to deadlines where 3G are required, testing of modems and SIM cards before issueing them and communication with clients on data usage.What will make you successful in this role? Requesting and uploading of RICA...

Production Support Technician at Cobham Aerospace Communications | softgardenView job here Production Support TechnicianFull Time Le Cap, Afrique du Sud With Professional Experience 1/26/24 Overall Job FunctionsA member of the Test and Infrastructure team, responsible for the production support of various Aero Communication Products.Job...

IT Support TechnicianCBDR CTCBusiness consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings.The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited to:Support Ticket System...

Job Brief:Note that this role requires you to work 5 days per week, Monday to Sunday in a rotational capacity.Responsibilities: Answering inbound calls from clients seeking technical assistance with their solar systems. Troubleshooting technical issues and providing prompt solutions to customers, ensuring mínimal disruption to their energy services. Making...