Senior Client Services Associate, Pcs

2 weeks ago

Johannesburg, Gauteng, South Africa ICON plc Full time
At ICON, it's our people that set us apart.

Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.


Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity.

We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point.

In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us.

You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.


Role Summary:


The Senior Client Services Associate, PCS leads efforts to maintain and expand upon client relationships for the assigned PCS service area(s) through complex project planning, feasibility research, costing and proposal development, pipeline tracking and client management.


Role Responsibilities:

  • This position is to manage Mapi Research Trust ( MRT ) existing accounts
  • Enhance clients' satisfaction
  • Coordinate the setup of the distribution process for COAs through MRT
  • Follow due diligence process on copyright ownership
  • Sign new agreements with COA copyright holders, etc.

Requirements:

  • Client management for at least 2 years prior
  • Contract management
- organizational skills

  • Advanced level of English, Microsoft Office Suite (Word, Excel, PPT, etc.)
  • Word is particularly key for managing contract negotiation and changes
  • Experience in clinical research field/COA field/pharma industry is a plus

Benefits of Working in ICON:

Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.


ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment.

All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Senior Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa AGC Recruitment Full time

    Senior Associate (or Associate 2 or 3) - Equity Capital Markets - SandtonOur Client with over 150 years of experience and industry knowledge, is the leading full-service law firm on the African continent.They are looking for a Senior Associate (or Associate 2 or 3) in one of their Corporate teams. This person should have Corporate experience relating to...

  • Senior Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa AGC Recruitment Full time

    Senior Associate in the Projects practiceWith over 150 years of experience and industry knowledge, our client is the leading full-service law firm on the African continent. They combine the collective knowledge and experience of their firm to provide clients with seamless, tailored and commercially minded business solutions within record times. Their long...

  • Associate Client Executive

    6 days ago

    Johannesburg, Gauteng, South Africa Marsh Full time

    Associate Client Executive – Sandton – JohannesburgMarsh has a fantastic opportunity for an experienced Associate Client Executive to join our team in Risk Management team based in Jo'burg.The Associate Client Executive position offers an exciting challenge and career opportunity for someone with a proven background supporting Large Listed/Corporate...

  • Senior Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Apex Group Full time

    Senior Associate - ESGLocation: Johannesburg, South AfricaDate Posted: Feb 17, 2023DescriptionSenior Associate - ESGLocation: Johannesburg, SAEmployment Type: Full TimeA Senior Associate in the ESG team will be responsible for sophisticated data research, analysis and reporting. They will be required to utilize Apex ESG's proprietary tools to evaluate the...

  • Associate & Senior Associate (2024 - ESA)

    2 weeks ago

    Johannesburg, Gauteng, South Africa IDinsight Full time

    ­ Associate & Senior Associate Locations : East Africa (Nairobi, Kenya); Southern Africa (Lusaka, Zambia, Lilongwe, Malawi, or Johannesburg, South Africa). About IDinsight IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a...

  • Client Service Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Performit Personnel Full time

    We are looking for a Client Service Officer for a National Company in Johannesburg.Purpose of the position:The Client Service Officer (CSO) are required to establish good relationships with the company's current client base. You act as the middle person between the Company and our client and are responsible to resolve any queries and issues that arise to...

  • Senior Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Apex Group Full time

    Senior Associate - Content Editor and ReviewerLocation: Johannesburg, South AfricaDate Posted: Feb 17, 2023DescriptionSenior Associate - Content Editor and ReviewerLocation: Johannesburg, SAEmployment Type: Full TimeThe Role & Key Responsibilities: The editorial function is a vital part of our communication with clients to ensure that we deliver highquality...

  • Client Service Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Performit Personnel Full time

    We are looking for a Client Service Officer for a National Company in Johannesburg.Purpose of the position:The Client Service Officer (CSO) are required to establish good relationships with the company's current client base. You act as the middle person between the Company and our client and are responsible to resolve any queries and issues that arise to...

  • Senior Associate: Financial Reporting

    2 weeks ago

    Johannesburg, Gauteng, South Africa Apex Group Full time

    Senior Associate: Financial ReportingLocation: Johannesburg, South AfricaDate Posted: Feb 17, 2023DescriptionSeniorAssociate- Financial ReportingApex Funds Holding, South Africa ("Apex" or the "Company")Role Location:Johannesburg, South AfricaDepartment: Fund AdministrationEmployment Type: Permanent, Full TimeThe Role & Key Responsibilities:As an Senior...

  • Senior Associate

    4 weeks ago

    Johannesburg, Gauteng, South Africa Mercer Full time

    Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional...

  • Senior Associate

    1 month ago

    Johannesburg, Gauteng, South Africa Mercer Full time

    Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional...

  • Associate - Reservations

    2 weeks ago

    Johannesburg, Gauteng, South Africa Quantanite Full time

    Quantanite is a BPO based in Sandton. We are seeking a Associate to join their team. We are looking for an associate that is able to work on a flexible working roster to cover a 24/7 campaign.About the role:The purpose of the role is to fulfil operational tasks related to existing bookings and servicing reservations post booking. This will include admin...

  • Senior Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa LRI Invest S.A. Full time

    Location: Johannesburg, South AfricaDate Posted: Feb 28, 2023DescriptionSenior Associate - ESGLocation: Johannesburg, SAEmployment Type: Full TimeA Senior Associate in the ESG team will be responsible for sophisticated data research, analysis and reporting. They will be required to utilize Apex ESG's proprietary tools to evaluate the ESG performance of...

  • Client Success Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

  • Associate / Senior Associate, Financial Services

    2 weeks ago

    Johannesburg, Gauteng, South Africa Heidrick & Struggles Full time

    Heidrick & Struggles is a premier provider of executive search, leadership assessment and development, organization and team effectiveness, and culture shaping services globally. In our more than 60 year history, we have conducted some of the most high-profile C-suite and board-level searches in the world.Today, we are working with our clients across 29...

  • Senior Client Services Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ioco Full time

    We are seeking a Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your role is to provide professional advice and support on systems and services to clients across various markets and services, including specialized assistance related to trading, post-trade operations, and market data systems.What you'll do:...

  • Senior Associate: Financial Reporting

    2 weeks ago

    Johannesburg, Gauteng, South Africa LRI Invest S.A. Full time

    Location: Johannesburg, South AfricaDate Posted: Mar 15, 2023DescriptionSeniorAssociate- Financial ReportingApex Funds Holding, South Africa ("Apex" or the "Company")Role Location:Johannesburg, South AfricaDepartment: Fund AdministrationEmployment Type: Permanent, Full TimeThe Role & Key Responsibilities:As an Senior Associate you will be expected to provide...

  • Senior Associate Corporate Commercial

    2 weeks ago

    Johannesburg, Gauteng, South Africa AGC Recruitment Full time

    Senior Associate Corporate Commercial - SandtonAn exciting opportunity exists for a Senior Associate in the Corporate Commercial team of our client, a large law firm dealing with a wide range of blue chip and corporate clients.Key Areas of Responsibility include: Drafting of agreements: Commercial agreements generally Construction & Engineering agreements...

  • Senior Associate- Esg

    2 weeks ago

    Johannesburg, Gauteng, South Africa LRI Invest S.A. Full time

    ESG Ratings and Advisory team - Alternative Investments, Private EquityEmployment Type: Full TimeShift Timings - US ShiftLocation South AfricaThis is an excellent opportunity for a highly motivated professional to join our global- ESG Ratings and Advisory team as a- ESG Analyst- CRMWhat we look forWhatever your career path, ambition, or skillset you will be...

  • Senior Consultant Client Service

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryCONTRACT...