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User Experience Librarian
2 weeks ago
UP Professional and Support:
DEPARTMENT OF LIBRARY SERVICES
USER EXPERIENCE LIBRARIAN
PEROMNES POST LEVEL 9- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development.
RESPONSIBILITIES:
The incumbent will be responsible for:
- Designing studies focusing on user behaviour to enhance experiences;
- Iterating design solutions, and creating prototypes for user testing;
- Planning and executing usability testing and creating user journey maps across various tasks and platforms to enhance experiences while monitoring user behaviours and preferences;
- Engaging in cocreation by positioning users at the core of the study, actively involving them as participants in the development process;
- Identifying project priorities and team members.
- Analysing and synthesising research findings into actionable recommendations;
- Collaborating across DLS units to identify relevant user studies and research themes;
- Advocating for user experience research and usercentred design across all library operations;
- Providing project management support to teams engaged in user experience research and design initiatives;
- Collaborating with other researchers, designers, and product managers in collaborative efforts within the institution and beyond;
- Partnering with web software developers to articulate design needs accurately;
- Performing user research to guide marketing strategies and communication channels tailored to user preferences;
- Preparing and managing effective project budgets.
MINIMUM REQUIREMENTS:
- Bachelor's in Information Science, Psychology, or related field and a UX/UI design qualification PLUS three years' experience in conducting user experience research.
REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):
- Knowledge of UX research methodologies;
- Proficiency in qualitative and quantitative research methods;
- Understanding of accessibility principles and guidelines;
- Ability to analyse, interpret, and communicate research data effectively;
- Proficiency in UX design tools such as Adobe XD, Sketch, or Figma;
- Ability to manage multiple projects and prioritize tasks effectively;
- Knowledge or experience of customer experience;
- Good outreach and communication skills.
ADDED ADVANTAGES AND PREFERENCES:
- Experience in a higher education institution.
- A comprehensive CV;
- Certified copies of relevant qualifications;
CLOSING DATE:
25 June 2024
ENQUIRIES:
- The University of Pretoria is committed to equality, employment equity and diversity._
- The University of Pretoria reserves the right to not fill the advertised positions._
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