German Speaking Customer Care Agent

2 weeks ago


Durban, KwaZulu-Natal, South Africa Resourgenix Full time

Job Specification:
German Speaking Customer Service Advisor


Department:
Customer Services |
Location: Umhlanga

Working Hours: 8 am - 10 pm (Rotational shifts)

Shift Pattern:
Monday - Sunday (_
Required to work 5 days on and 2 days off_)

Salary Breakdown:

-
Component_
-
Amount_

Annual Salary
R288,000

Transport Allowance
R400

Medical Insurance
Employee + 2 Dependents

Pension Fund
5% Employer and 5% Employee

Night Shift Allowance
10% added for all hours worked between 6pm - 6am

Job Requirements:

  • Minimum Education: Grade 12 / Matric
  • Experience: 6 months call centre / customer service experience
  • Language Level: Minimum B2 German

Why Work for Us:

  • Competitive salary package
  • Fulltime permanent roles offering stability and career growth opportunities
  • Work from our stateoftheart office facility
  • Secure your future with our company pension scheme
  • Join a global company with over 225,000 employees across more than 40 countries

Job Role:

  • Providing exceptional customer experiences
  • Handling product orders, payments, missing orders, product information requests, and recommendations
  • Working towards performancebased targets

Recruitment Process:

  • Screening Interview
  • Ops Validation
  • Assessment (SHL and TransPerfect)
  • Background Checks
  • Offer made

Assessments:

  • SHL
  • English language and computer literacy


TransPerfect
  • German spoken language and written

Language Proficiency:
_
German (B2 Fluency Required)_

To Apply:

Job Type:
Permanent

Salary:
R24 000,00 per month

  • Durban, KwaZulu-Natal, South Africa Resourgenix Full time

    Job Specification: German Speaking Customer Service AdvisorDepartment: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (_Required to work 5 days on and 2 days off_)Salary Breakdown:- Component_- Amount_Annual SalaryR288,000Transport AllowanceR400Medical InsuranceEmployee + 2...


  • Durban, KwaZulu-Natal, South Africa Kinesis (Call centre staffing) Full time

    RequirementsMust be credit and criminal clear.Must be able to speak German.Must be able to work remotely.1 year of Customer service experience.Tertiary qualificationGrade 12 requiredDuties and responsiblitiesAnswering inbound calls.Will be in the content moderator space.Identify and rate text as per the defined policies and guidelines.monitoring and...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    German Speaking Associate (Fully Remote/E-Commerce)Our client is an American multinational technology company based in Seattle. Their mission is to be Earths most customer-centric company. Their actions, goals, projects, programs, and inventions begin and end with the customer top of mind. The company focuses on e-commerce, cloud computing, digital...

  • Customer Care Agent

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Unique Personnel Full time

    Job Number 71854Job Type PermanentJob Title Customer Care AgentComputer Skills MS Excel,Ms Office,MS WordIndustry Lifting EquipmentCity- eThekwini (Durban)Province Kwazulu NatalJob Purpose:Duties: Answering incoming customer calls with care and understanding. Determining the proper diagnosis and generating the relevant work order on the ERP system. Allocate...


  • Durban, KwaZulu-Natal, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

  • Care Worker

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa National Renal Care Full time

    National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function.At National Renal Care, we are committed to being an equal...


  • Durban, KwaZulu-Natal, South Africa Infinite Life Holdings Full time

    Debt Counselling-Customer Services Agent requiredJob description but not limited to:Address customer issues and resolve them in a timeframe Should possess Clear Communication Skills Prioritize quality over quantity Provide the human touch Be ready to go the extra mileMust have a minumum of 1 year experience in DC Customers care agent role.Salary: R6,000.00...


  • Durban, KwaZulu-Natal, South Africa Infinite Life Holdings Full time

    Job descriptionWe are looking for experienced Debt Review / Debt Counselling customer care consultants to join our fast-growing call centre sales team based in the La Lucia.ONLY PEOPLE WITH DEBT REVIEW / DEBT COUNSELLING EXPERIENCE QUALIFY for the interview for this amazing opportunity to join our growing team.With the number of consumers seeking Debt Review...


  • Durban, KwaZulu-Natal, South Africa Kerry Full time

    Requisition ID 48805Position Type FT PermanentRecruiter #LI-TS1Posting Type LIAbout Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Head Of Customer Care

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint,...


  • Durban, KwaZulu-Natal, South Africa Hospitality Jobs Africa Full time

    As a Digital Marketing Specialist fluent in German, you will play a crucial role in our marketing team, collaborating closely with colleagues in the Southern Africa unitYour responsibilities will include:Conceptualizing and executing creative marketing campaigns tailored to our adventurous German-speaking target audience.Overseeing online marketing agencies...

  • Customer Care

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa HotelJobs Full time

    Purpose of the Position To assist members with all reservations request and customer care queries and ensure one call resolution is implemented. To engage, build and maintain a good relationship with our existing member base and member retention is prioritised.Key Performance Areas Liaise with members on a daily basis/ Outbound and Inbound Deal with holiday...


  • Durban, KwaZulu-Natal, South Africa CAREERBOX Full time

    Job descriptionSouth Africa's Largest Contact Centre is recruiting customer service agents to support an international clients Customers and provide a world class service. We are looking for experienced customer care agents to join our dynamic team based in Durban.What's in it for you: Guaranteed Basic salary. Night Shift Allowance Amazing incentives Awesome...

  • Call Center Agent

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Durban, South Africa.Responsibilities of this Post:Provide product and service information to customers.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using business tools and available customer data.Identify and escalate...


  • Durban, KwaZulu-Natal, South Africa Kuehne+Nagel Full time

    We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team- Your Role :Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to...

  • Customer Care Advisor

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    beBee Professionals is looking for a Customer Care Advisor to join our team in Durban.The successful candidate will be responsible for providing excellent customer service to our clients. This includes responding to customer inquiries, resolving customer complaints, and providing general information about our products and services.The ideal candidate should...


  • Durban, KwaZulu-Natal, South Africa vzomasano Full time

    Job Overview:Date Posted: Posted 17 hours ago-Location: Durban, Kwazulu Natal-Job Title: Customer Service Agent-Salary: R5,000-Education Level: High School / Matric-Job Level: Junior-Minimum Experience: 0 - 1 YearsCustomer Service Agent job vacancy in Durban:We are looking for customer service workers in Durban.Requirements: Computer literacy Good...


  • Durban, KwaZulu-Natal, South Africa CAREERBOX Full time

    We are hiring Call Center Agents for Customer Service positions.South Africa's largest contact center is recruiting Call Center Agents to support international customers and provide a world class service.REQUIREMENTS:0 to 6 months customer service experience (No experience, we also accept.) Guaranteed Basic Salary + Nightshift Allowance Amazing Incentives...

  • Customer Service

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Careerbox CCI Full time

    Hi everyone we currently recruiting for experienced Customer service agents. Speaks well.Requirements: Customer service experience (face to face or contact center) Excellent communication skills.You are welcomed to Career Box 11 Park Lane Umhlanga. Bring you Cv, original I'd, matric and bank statement and a pen.Salary: From R150.00 per hourAbility to...


  • Durban, KwaZulu-Natal, South Africa WeBuyCars Full time

    Duties and Responsibilities: Meet and Greet walkin clients Managing client's expectations during first interaction Managing customer relationship Provide customers with product and service information Solving customer queries Maintaining internal relations between clients and various departmentsKey Competencies and Skills Strong verbal and written...