Project Services Intern

1 week ago


Centurion, Gauteng, South Africa Q² Solutions Full time
Project Services Intern (South Africa)

About Q2 Solutions


Q2 Solutions, a wholly owned subsidiary and laboratory division of IQVIA, is a leading global clinical trial laboratory services organization providing comprehensive testing, project management, supply chain, biorepository and specimen management, and clinical trial sample and consent tracking solutions.


Our Internship Aim and Goal


The Q2 Solutions Internship Programme aims to bring highly motivated individuals with diverse backgrounds to gain knowledge and work experience on clinical studies within the Project Services Department in South Africa.


Task and Responsibilities
Provide Support and Activity Monitoring on Clinical Studies

  • Support the timely closure of queries
  • Monitor study specific and/or client requested requirements
  • Assist with the organization and tracking of storage specimens: receipt, retrieval, and shipping as applicable
  • Ensure outputs are delivered in line with organizational standards, protocol specific requirements and client expectations
Provide Support to Project Management Team

  • Perform generic, routine study duties and tasks that are applicable across designated projects and Protocol phases
  • Support the Project Team with the administrative tasks of a study
  • Coordinate and communicate with relevant stakeholders as instructed by the study specific team.
Interact with other Functional Areas

  • Interact with other functional areas and/or vendors to resolve problems, enhance processes and service delivery.
  • Liaise with other departments and support in order to expedite testing of patient's laboratory specimens and/or provision of kits.
  • Coordinate information and communications for designated projects at the site level, including identification and escalation of discrepancies as needed.
  • Assist with the development of meeting or training materials where applicable.
Support Maintenance of Project Documentation and Databases

  • Support maintenance of project documentation files.
  • Support maintenance of internal databases with generic project information and input project specific information, as directed and if applicable.
Process Improvements and Special Assignments

  • Participate in internal audits, as required.
  • Assist with Project Closeout procedures as required.
  • Assist with the development of meeting or training materials where applicable
  • Perform other administrative or processrelated duties as needed to support the success of a trials
Learning Outcomes

  • Project-Related Skills (develop skills in research, analysis, organization, time management, teamwork, multiple task coordination, initiative, adaptability, and project completion)
  • Professional Behaviour and/or Knowledge (Learn employer expectations for workplace behaviours; gain knowledge of the company/industry; learn specific common job functions such as: customer service, finance, research, etc.)
  • Specific Skill-Building (Improve skills, confidence, competency in specific areas related to your academic major or your particular area of career interest)
  • Communication Skills (speaking, writing, presenting, persuasion ,customer service, interpersonal, teamwork and listening — as practiced in the professional world)
  • Employability-Enhancing Activities (gain experience to add to your resume; expand your network of company or industry contacts; earn a job reference to vouch for your performance)

Qualifications, Skills, and Abilities

  • Personable, able to deal with a variety of people
  • Problem solving capabilities necessary to accomplish the duties and tasks of the position
  • Ability to correctly make decisions involving client issues/ problems including when to escalate
  • Good written and oral communication skills
  • Good organizational and planning skills
  • Ability to effectively learn and acquire new knowledge and skills.
  • Ability to share knowledge and work in a strong teamoriented environment.
  • Detail oriented

Selection Criteria
South African citizens or South African Permanent Residents (with a valid South African Identity Document).

  • Non-South Africans are not eligible to apply;
  • Be available for a minimum internship duration of 6 months.
  • Demonstrate excellent planning and communication skills.
  • Strong Verbal and Communication skills
  • Possess solid quantitative and IT skills.
  • Live within close proximity to Centurion, Gauteng

How do I apply?


Please make sure that you attach a submission of
Curriculum Vitae and a
Letter of Motivation (This should include your skills and abilities, describe why you're the perfect match for the internship role and explain what the company will gain by hiring you).

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