Marketplace Business Development Administrator

3 weeks ago


Cape Town, Western Cape, South Africa takealot Full time
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.

We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.


This position reports to the Marketplace Team Leader

Your responsibilities will include:

  • Meet KPIs by assisting new Marketplace sellers in onboarding on the platform via multiple contact methods.
  • Create value in takealot Marketplace by selling the platform features to new and onboarding sellers.
  • Resolve technical queries.
  • Assisting new sellers operationally, to make use of account growth tools (promotions, sponsored ads)
  • Maintain high service level standards
  • Managing a growth and retention pipeline in Salesforce CRM.
  • Supporting the business in building a growth and retention function in Marketplace.
  • General Salesforce administration and reporting

Attributes required:

  • Attention to detail
  • Excellent verbal communication skills
  • Organised, ability to prioritise
  • Solutionsoriented, cando attitude; selfmotivated
  • Comfortable with learning and adapting to new systems

Qualifications & Experience:

  • Bachelor's degree or equivalent (preferable)
  • Competency in MS Office packages, particularly excel
  • At least 1 year related retail / commerce experience (preferable)
  • At least 1 year related call center experience (preferable)
  • Previous experience in Salesforce CRM or equivalent (preferable)

The Environment:

  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.
We seek to Employ an
Extra Ordinary Mind who:

  • is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
- is
passionate about the potential of e-commerce and delivering a
world-class customer experience:

  • is
    entrepreneurial,
    thrives under change and accepts it is a constant and always
    looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
-
thinks like an owner of the business
- is
SMART, has INTEGRITY and
is HARD WORKING
If you meet the above you are an
Extraordinary Mind so come and join us

  • Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._


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