Passenger Vehicle Warranty Administrator

2 weeks ago

Cape Town, Western Cape, South Africa Select Motor Recruitment Full time
Remuneration: R Basic plus provident fund, 50/50 medical aid

Purpose Of The Job:

Our Client, a busy dealership in Cape Town, has a vacancy for an experienced Passenger Vehicle Warranty Administrator to join their busy Team.

Duties:
  • Ensure that loss on warranty is within budget percentage parameters
  • Keep daily work-in progress within parameters
  • Have a full understanding of Manufacturer and Group warranty, costing & claims procedures and ensure that these are used
  • Liaise with manufacturer and suppliers in a professional manner so as to maintain trust and support
  • Provide speedy and helpful service to internal as well as external customers while contributing to a spirit of team co-operation which leads to customer satisfaction
  • Adhere to agreed working hours
  • Carry out duties and instructions in line with quality standards while self-managing your tasks to the extent that you can be unsupervised
  • Submit warranty claims timeously and correctly
  • Report problems to management for speedy resolution if not able to resolve them yourself
  • Ensure that warranty claims submitted are paid by the manufacturer and supervise the correct maintenance of the claims store
  • Ensure that correct number of hours against flat rate manual is costed
  • Cost all completed jobs as soon as possible after time of completion
  • Ensure that jobs are costed and invoiced before promised time
  • Understand and utilize manufacturer and group costing & warranty claim procedures
  • Demonstrate a clear knowledge of motor vehicle componentry or components and operation so as to be able to correctly interpret technical reports on work orders and job cards into real time costing
  • Cost all completed jobs immediately
  • Monitor and report on daily work-in progress report and backlog in costing immediately
  • Meet all administrative deadlines e.g Month end to ensure losses are kept to a minimum
Requirements:
  • Senior Certificate (Grade 12) or higher
  • Warranty Administration experience within the Motor Dealership Industry
  • Minimum of 3 years current experience in same or similar role
  • Computer Literate
  • Drivers License


*Only candidates that meet the criteria will be shortlisted and contacted
*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
*Only candidates with Automotive Industry experience will be considered and contacted unless otherwise stipulated
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:


For further information please feel free to contact Debbie at Select Motor Recruitment


Applications should be submitted no later than Wednesday 29 May 2024.

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