Admin Clerk
2 weeks ago
PURPOSE OF JOB
- To provide records management services such as document sorting, preparation, scanning & data capture at customer site.
- To ensure that all work processed meets the required standards and fulfills the needs of the client at all times.
KEY RESPONSIBILITIES include the following:
- Prepares all documents by organizing and prepping them for scanning.
- Sorts documents into batches of similar types for efficient processing.
- Applies necessary labels onto documents.
- Scans all documents following specific settings.
- Calibrates scanners regularly for optimal image quality.
- Checks for and removes any foreign objects from scanners.
- Cleans and maintains scanning equipment daily.
- Indexes documents accurately into the system.
- Handles physical movement of boxes and files carefully according to manual handling rules.
- Extracts and manipulates data for retrieval as required.
- Creates copies of data for clients and backup purposes.
- Performs tasks according to the daily schedule.
- Liaises with coordinators and staff to meet objectives.
- Ensures all service level agreements are met.
- Collates statistics for reporting purposes.
- Communicates promptly on any issues.
- Reports exceptions or queries to supervisors/managers.
- Maintains good housekeeping in the work area.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- No supervisory responsibilities.
QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE:
- Matric Certificate/Diploma in Administration, Customer Service, or Business Administration preferred.
- Minimum of 3 years of experience in data capture.
- Knowledge of scanning techniques is advantageous.
- Proficiency in MS Office is required.
- Excellent command of English.
- Strong communication and interpersonal skills.
- Customer-focused with attention to detail and accuracy.
- Team player mindset with the ability to work independently and meet deadlines.
- Professionalism and strong organizational skills.
The position for Admin Clerk provides an exciting opportunity for individuals with a keen eye for detail and a passion for providing exceptional records management services.
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