Technical Delivery Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

Key purpose:

Lead the delivery of a portfolio of Technology projects on time, on budget, and according to business requirements. Foster collaboration between business units and technology vendors.

Duties and responsibilities:

  • Plan, manage, and drive multiple project deliverables using industry best practice software development processes.
  • Assure that ICT programmes and projects are aligned with corporate strategy and Technology goals.
  • Assess the business cases for each project and prioritise according to the Technology delivery strategy.
  • Identify and follow trends, best practices, and developments in technology and industry.
  • Define project objectives, milestones, and deliverables to confirm project completion within the defined scope, quality, time, and cost constraints.
  • Evaluate that the programmes and projects prioritisation align to the technology transformation and company operational plans.
  • Measure project delivery success pre
- and post-execution as a yardstick for re-evaluating project business benefits and change effects.

  • Manage project execution and collaboration by leveraging projectrelated technology and PMO standards.
  • Leverage steering and executive committees for decisionmaking, change management, and communications.
  • Identify business requirements and translate into technology capabilities to improve efficiencies and enhance current solutions.
  • Contribute to the development of technology products and the delivery of solutions for project work.
  • Work with crossfunctional resources to develop highlevel delivery plans for various software development projects.
  • Provide input into project plans, schedules, estimates of project costs, and resourcing plans throughout the project lifecycle.
  • Use industry best practice processes to plan, manage and deliver multiple project deliverables.
  • Provide technical and analytical guidance to technical teams (Lead Architects and Architects) in designing business solutions.
  • Identify solutions to projectrelated issues to maintain continuity and adherence to the budget and project timelines.
  • Assess project metrics for significant deviations from quality, cost, or schedule and communicate any concerns to ICT management.
  • Establish project Steering Committees and drive the project management and reporting process in liaison with PMO.
  • Monitor and report on all risks and issues associated with the project; lead mitigation and resolution efforts to limit risks; escalate as necessary.
  • Maintain a project risk registry and track the implementation of corrective measures identified.
  • Contribute to the creation of ICT governance and project management frameworks and implement within own area.
  • Manager project audit and close out audit findings.
  • Provide monthly reports to project steering committee meetings on project progress.
  • Report on project delivery progress and highlight assessment of the project's value add and return on investment for the implementation of the system design solutions.
  • Report on the key metrics of the project, such as quality, on time, and within budget, and the impact of the solution on internal systems platforms.
  • Manage the relationships between the company, the Banks, and Vendors to meet or exceed service expectations.
  • Provide technical guidance and support to Project and Programme Managers to maintain smooth interfacing between vendors, internal designers, and business units.
  • Facilitate communication across business units, identify any change management interventions and timelines from the perspective of the project, and present the project status to the steering committee.
  • Enhance stakeholder engagement to address issues, improve relations, and provide information on the project status.
  • Manage the integration of vendor deliverables by tracking and reviewing vendor performance.
  • Manage vendors' service level agreements (SLAs) by assessing and managing risks and engaging them to provide mitigation actions.
  • Contribute to preparing operating and capital expenditure budgets.
  • Model project financial returns and scenario planning to inform project delivery approaches based on quantified benefits.
  • Maintain project costs within the scope of the business case, as well as the budgetary constraints of OPEX and CAPEX.
  • Manage the budget in accordance with the financial parameters and standards of the projects or programmes.
  • Lead and optimise matrix teams for delivering projects and reporting.
  • Establish clear performance deliverables and manage own performance and development plans.
  • Mentor and coach project team members and provide feedback on their performance.
  • Drive the departments values while inspiring confidence and generating excitement, enthusiasm and commitment
- towards the mission.

  • Provide leadership to employees within the organization, creating a winning culture and high morale.
  • Initiate and lead a culture of performance driven output through shared purpose visi

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