Front Desk Reservationist

2 weeks ago


Cape Town, Western Cape, South Africa Staffing101 Full time
Our client located in Cape Town is looking to employee a Front Desk Reservationist

Requirement:
3-5 years Hotel or Guest House experience

Responsibility:
To deliver friendly and effective customer service, that creates a warm nd welcoming atmosphere for all our guests.

The key aims to retain and attract new customers and also provide high end levels of internal customer services.

Assist in keeping the Hotel reception area clean and tidy at all times.

To update the shift diary during and at the end of the shift detailing all important activities carried out.

To maintain and display excellent knowledge of local area.


Administer all reservations including invoicing, cancellations and no - shows, in line with the company policy in a prompt and efficient manner.

Knows the type of rooms the hotel has as well as their locations and layout.


Keep up to date with current promotions and hotel pricing, to provide information to guest, on request, maximizing bedroom and other sales opportunities.

Fulfil all reasonable request from guest to ensure their comfort, satisfaction and safety.

Personally, demostrate a commitment to guest needs.

Understand the hotels policy on guaranteed reservations and no - shows.

Report any Maintenace issues immediately. This includes Maintenace. for all furniture, fittings and equipment.

Promotes goodwill by being courteous, friendly, and helpful, managers and fellow employees.

To greet customers and identity their specific reservations.

To allocate rooms according to reservation list and guest request for the same day arrivals.

Check occupancy and give guest the option to upgrade to another room if there is availability.

To ask guest to complete the from, ensuring that the necessary details are obtained, i.e.

name in full, address, whether company or private booking, special rate, allowances, VIP, charges details, nationality passport number contact details ect.


To check that all registration forms are correctly completed method of payments is taken on arrival and guest departure's date.


To issue the key card according to the number of people in the room to the guest that has checked in.


Job Type:
Full time

Salary:
R7, 500-R9,000.00 per month

Salary:
R7, R9,000.00 per month

  • Cape Town, Western Cape, South Africa Staffing101 Full time

    Our client located in Cape Town is looking to employee a Front Desk ReservationistRequirement:3-5 years Hotel or Guest House experience.Responsibility:To deliver friendly and effective customer service, that creates a warm and welcoming atmosphere for all our guests.The key aim is to retain and attract new customers and also provide high levels of internal...

  • Front Desk Supervisor

    2 weeks ago


    Cape Town, Western Cape, South Africa Hospitality Jobs Africa Full time

    We are currently seeking enthusiastic and customer-oriented individuals to join our client's team as a Front Desk Supervisor for a prestigious 4-star botique hotel in Cape Town, South Africa. This is an exciting opportunity to be part of a great team and contribute to providing exceptional service to our clients valued guests.Must have experience in a luxury...


  • Cape Town, Western Cape, South Africa Hospitality Jobs Africa Full time

    We are currently seeking experienced and customer-focused individuals to join our client's team as Receptionists and Reservationists for a luxurious, and design 4* hotel in Cape Town, South Africa. This is an exciting opportunity to be part of a long standing, and legendary team and contribute to the success of their hotel.As a receptionist or...

  • Front Desk Supervisor

    2 weeks ago


    Cape Town, Western Cape, South Africa HotelJobs Full time

    Front Office SupervisorWe are currently seeking an experienced and customer-focused Front Office Supervisor to join our clients boutique hotel located in the vibrant city of Cape Town. As a well-established and highly regarded hotel, they pride themselves on delivering exceptional service and creating memorable experiences for their guests.Responsibilities:...


  • Cape Town, Western Cape, South Africa First Degree Recruitment Full time

    We have a vacancy for a Receptionist and Front Desk Officer with a vehicle dealershipRequirements: Minimum of 3 years' experience in reception and front desk Experience working in a vehicle dealership or automotive industry would be beneficial Strong customer skills and telephonic skills Strong administrative skills Highly presentable and well spoken Matric...


  • Cape Town, Western Cape, South Africa The Right Company Full time

    RESERVATIONIST - CAPE TOWN - R14500 to R15000- prepares letters of confirmation and promptly processes any cancellations and modifications. Knows the type of rooms the hotel has as well as their location and layout. Knows all hotel packages plans-meaning status, rates, and benefits. Advising reservations Manager of availability levels.Minimum Experience and...


  • Cape Town, Western Cape, South Africa K BEAUTY SPA Full time

    We are seeking a dynamic and customer-focused Front Desk Coordinator with relevant experience in the beauty industry to join our team. As the first point of contact for our clients, you will play a crucial role in delivering exceptional service and creating a positive and welcoming atmosphere.Requirements: Previous experience as a Front Desk Coordinator in...


  • Cape Town, Western Cape, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Answer the phone at the front desk to respond to current and prospective guests' needs.Book reservations for individuals, families and groups as required.Greet walk-in guests and guests with reservations when they arrive at the front desk.Refer guests to local amenities and venues.Communicate guests' requests and...


  • Cape Town, Western Cape, South Africa Staffing 101 Full time

    Experience > 3-4 years minimum at Hotel or Guest House Front Desk / reservations.Good communicator and excellent presentation.Age years old / Eng / Afr speaking.Overall Aim / ResponsibilitySalary: R7, R9,000.00 per monthAbility to commute/relocate: Cape Town,Western Cape: Reliably commute or planning to relocate before starting work (required)

  • Front Desk Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa One&Only Cape Town Full time

    Front Desk Agent(7029)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

  • Front Desk Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa One&Only Cape Town Full time

    Front Desk Agent(8293)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

  • Front Desk Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa Accor Hotels Full time

    Company DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.Job DescriptionBe part of a legacy of...


  • Cape Town, Western Cape, South Africa Sorbet Gardens Full time

    Front Desk Co -Ordinator for Sorbet GardensRequirements:*Ability to multitask efficiently*Extremely Trustworthy*Exceptional communication skills, verbal and written*Ability to work with a team*Professional & Punctual*Excellent customer ServiceWork experience within a Beauty Salon or similar environment essential.


  • Cape Town, Western Cape, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Run front office deskAnswer telephonesTake and deliver messages timeouslyAssist and announce visitorsAssist with overflow workMatricCredit and criminal clearSouth African citizenComputer literateMinimum one-year front office experience


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    We are looking for a professional and competent Front Desk Coordinator to assist in managing the front desk area and to supervise the Therapists.You will be the primary point of contact between the salon clients and the salon team. You will be directly working with the Salon Owner. You should be capable to manage customers with elegance, even amid peak...


  • Cape Town, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is seeking a motivated and customer-focused Reservationist to join our team. The Reservationist is responsible for handling reservations, inquiries, and assisting guests in booking accommodations and services, ensuring an exceptional customer experience.Responsibilities:- Reservations Management: Check availability and provide accurate...

  • Front Desk

    2 weeks ago


    Cape Town, Western Cape, South Africa Totalstay Full time

    About the Role: Do you dream of leaving a mark in the hospitality world? We value passion and that special knack for creating enchanting atmospheres more than just experience. If you've dazzled guests before, we're eager to hear from you As a front desk receptionist, you will be responsible for managing the front desk, greeting and assisting visitors,...

  • Front Desk

    2 weeks ago


    Cape Town, Western Cape, South Africa Totalstay Full time

    About the Role:Do you dream of leaving a mark in the hospitality world? We value passion and that special knack for creating enchanting atmospheres more than just experience. If you've dazzled guests before, we're eager to hear from youAs a front desk receptionist, you will be responsible for managing the front desk, greeting and assisting visitors, handling...

  • Hotel Reservationist

    2 weeks ago


    Cape Town, Western Cape, South Africa BON Hotels Full time

    The Reservationist will primarily be responsible for:Responsible for Reservations of accommodation and events. Handles daily correspondences. Responds to enquiries and process any reservations. Processes reservations by mail, telephone, Whatsapp, direct enquiry or central reservation systems agents. Processes reservations from the sales office, other hotel...


  • Cape Town, Western Cape, South Africa HotelJobs Full time

    Exciting Opportunity in Cape TownHospitality Jobs Africa is thrilled to present an exceptional opportunity to join our client's team as a Reception and Front Desk professional at their Luxury Backpackers accommodation in Cape Town. If you're passionate about hospitality and eager to create unforgettable experiences for guests in one of the world's most...