Senior Account Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Deka Minas (Pty) Ltd Full time

The role of a Senior Account Manager is to key client accounts and provide strategic guidance and solutions to meet their technology needs.

The primary purpose of the role is to establish and nurture long-term relationships with clients, understand their business objectives, and align offerings to support business goals.

The Senior Account Managers act as trusted advisors, leveraging their industry knowledge and technical expertise to provide valuable insights, drive client satisfaction, and contribute to business growth.

The Senior Account Managers collaborate with internal teams, such as business development, marketing, legal managed services, and professional services teams, to ensure seamless service delivery, identify new business opportunities, and support the overall success in the Capital Markets and Treasury Banking sector.


  • Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services
  • Serve as the main point of contact in all matters related to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with business development, marketing, and other internal teams to develop strategic account specific plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities:

Client Relationship Management (CRM):

  • Build and maintain strong relationships with key client accounts, serving as the primary point of contact for their professional and managed services needs. Foster trust, understand their business requirements, and identify opportunities for valueadded solutions.
  • Facilitate monthly account update sessions with clients to review ongoing engagements
  • Interacts across all levels in the client organisation.
  • Understands workflow and value chain and internal client delivery processes in order to ensure client satisfaction.
  • Maintains all customer records in crm database.
  • Develops and manages a 30 day forecast and day pipeline within CRM.
  • Provides weekly and monthly forecasts to management.
  • Needs Assessment and Solution Design
  • Conduct thorough needs assessments to understand client challenges and technology requirements. Collaborate with clients and internal teams to design tailored technology solutions that address their specific needs and align with industry best practices.
  • Facilitate workshop sessions with clients to develop opportunities and engage in dialogue with clients to articulate customer value drivers in light of our value proposition.
  • Maintain knowledge of current industry trends and business needs to proactively work with clients
  • Work closely with product, services, business development, marketing and other departments to influence product strategy and roadmap to best support client account initiatives.
  • Assist with ongoing development and implementation of marketing and communications.
  • Creating and publishing content for marketing.
  • Strategic Account Planning
  • Develop and implement strategic account plans to drive client satisfaction and business growth. Identify opportunities for upselling, crossselling, and expanding service offerings based on client needs and market trends.
  • Research the clients' business, financials and market to identify and capitalise on net new revenue opportunities.
  • Define and maintain detailed company profiles (playbooks) of strategic accounts.
  • Consulting & Advisory
  • Serve as a trusted advisor to clients, providing expert guidance on technology solutions, trends, and best practices in the Capital Markets and Treasury Banking sector. Offer insights and recommendations to enhance their operations, efficiency, and competitive advantage.
  • Consistently shares newsworthy insights about the market, educating clients on new issues and outcomes.
  • Research the various industries the company competes in (i.e., banking, capital markets, technology, consulting) and stay informed with the local and international trends.
  • Account Growth & Business Development
  • Identify and pursue new business opportunities within existing accounts, leveraging industry networks and market knowledge. Collaborate with business development to generate leads and participate in business development activities.
  • Develop business development strategies to grow revenue from existing clients.
  • The role is predominantly focused on driving net new revenue.
  • Penetration in markets held by the competition and foster partnerships with new and existing customers
  • Understand competitive landscape and offerings to differentiate the value of solutions.
Required Experience

  • 45 years of progressive experience in a consultative selling context and business development.
  • Proven track record in account management, client satisfaction and

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa TBWA South Africa Full time

    We're looking for a seasoned and dynamic Senior Account Manager to join our teamQualifications: Matric/Grade 1 Bachelor's degree or equivalent qualification majoring in Advertising, Marketing and/or CommunicationsExperience: Minimum of three to five years experience in a Senior Account Manager position within a creative/advertising agency ATL or TTL agency...

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa League Digital Full time

    Job briefLeague is a full-service digital agency specialising in website design and development for enterprise customers. We are seeking a Senior Account Manager to join our team and lead the management of key client accounts.Responsibilities:The Senior Account Manager will be responsible for the following duties:Manage and maintain relationships with key...

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Vodafone Full time

    . When it comes to igniting a team of trailblazers, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: The Senior Account Manager will secure new business from their allocated customer list, derived from the strategic set of customers. The Senior Account Manager...

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    To become part of the team providing a range of accounting and advisory services to our clients. We are offering varied and interesting work involving client contact with the people who make the decisions. A Senior Manager - Accounts in the Inverness office will have responsibility for managing a portfolio of clients that operate in a range of sectors,...

  • Senior PR Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa TBWA South Africa Full time

    We are looking for a dynamic individual to join our PR team in the position of a Senior Account Manager with Magna Carta. If you're not scared of hard work, have PR agency experience, and a passion for seeing client's names in the media, we would love to hear from you.Scope of work: Implementation of communications strategy/activation plans/contractual...

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Initiate international Full time

    We have an exciting new career opportunity for a Senior Account Manager to join a gaming company in Johannesburg. They are looking for someone who is passionate, self-motivated, and detail-oriented. You will be responsible for successfully developing, maintaining and expanding all key account management activities. Does this job sound like the perfect...

  • Senior Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Frogg Recruitment Sa Full time

    Senior Accountant Isando Johannesburg East Gauteng Our manufacturing and supply chain client in Isando East Rand Johannesburg is looking for an experienced Senior Accountant with 8-10 years plus experience in full accounting and payroll control. Be able to manage a team of 7 finance staff ranging from creditors clerks, debtors clerks, credit controllers,...

  • Senior Financial Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Findojobs South Africa Full time

    Job & Company Description: The Senior Accountant underscores the role's importance in supporting the Financial Manager in various financial functions critical to the organization's success. With a focus on financial analysis, cash management, debtor and creditor control, budgets and forecasting, the Senior Accountant will help drive financial performance and...

  • Senior Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Finance Full time

    These jobs were popular with other job seekers My client in the manufacturing sector is now seeking a dynamic and experienced Senior Financial Accountant to join their exceptional team. As the Senior Financial Accountant, you will be responsible for guiding the company's success through your expertise and strategic thinking as well as analyze complex...

  • Mid-senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Abnormal Full time

    We are on the lookout for a mid to senior account manager to fill a vacancy in the agency.Someone with between 3-5 years minimum experience in the advertising communications or marketing industry.

  • Senior Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time

    Hire Resolve's client, a leading Construction Company is seeking a Senior Accountant to join their team in Johannesburg. As a Senior Accountant, you will oversee all the financial activities of the business. You will play a key role in ensuring the accuracy and integrity of financial reporting, managing budgeting and forecasting processes, and implementing...

  • Senior Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Lewyll Communications Full time

    So, you are looking to move your client service experience in PR forward to the next level - well, there is no better environment than to join the highly committed team of a successful PR agency in South Africa who are part of a global network. A great opportunity to progress your career working along-side some of the best mentors in the industry.The...

  • Senior Accountants

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Our client in the Property Industry is currently seeking Senior Accountants to join their finance team in Johannesburg North (Melrose). Job Profile:Monthly cashflow preparationLevy payments preparationReview of Management AccountsReview of Operational ReportsAttendance of trustee meetings and managing agents meetingsClearing monthly debtors...

  • Senior Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Our client in the Property Industry is currently seeking a Senior Accountants to join their finance team in Johannesburg North (Melrose). Job Profile: Monthly payments cash flow preparation Levy payments preparation Review Management Accounts Review Operational Reports Attendance of trustee meetings and managing agents meetings Clear monthly debtors...

  • Senior Accountants

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Our client in the Property Industry is looking for experienced Senior Accountants to join their finance team in Johannesburg North (Melrose). Job Responsibilities:Preparation of monthly cash flow statementsHandling levy paymentsReviewing Management AccountsExamining Operational ReportsParticipating in trustee meetings and managing agents meetingsResolving...

  • Senior Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Our client in the Property Industry is currently seeking a Senior Accountants to join their finance team in Johannesburg North (Melrose)Job Profile:Monthly payments cash flow preparationLevy payments preparationReview Management AccountsReview Operational ReportsAttendance of trustee meetings and managing agents meetingsClear monthly debtors journals...

  • Senior Accountant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Our client in the Property Industry is currently seeking Senior Accountants to join their finance team in Johannesburg North (Melrose)Job Profile:Monthly payments cashflow preparationLevy payments preparationReview of Management AccountsReview of Operational ReportsAttendance of trustee meetings and managing agents meetingsClearing monthly debtors journals...

  • Senior Accountants

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Our client in the Property Industry is currently seeking Senior Accountants to join their finance team in Johannesburg North (Melrose)Job Profile:Monthly payments cash flow preparationLevy payments preparationReview Management AccountsReview Operational ReportsAttend trustee meetings and managing agents meetingsClear monthly debtors journals Qualifications &...

  • Care Assistants needed

    2 weeks ago

    Johannesburg, Gauteng, South Africa Caring Senior Service Full time

    Company DescriptionAbout Care4UJoin us in transforming peoples' lives and theircommunities CARE4U is a one-of-a-kind human servicescompany offering services for people with intellectual anddevelopmental disabilities, home care for seniors, as well aseducation, vocational training, and job placement for people of allages and skill levels.Please WhatsApp and...

  • Senior Accountants

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Send an email about this job to a friend or to yourself. Senior Accountants from the Property Industry needed Our client in the Property Industry is currently seeking Senior Accountants to join their finance team in Johannesburg North (Melrose).Job Profile:Monthly payments cashflow preparationLevy payments preparationReview of Management AccountsReview of...