![Clicks Group Limited](https://media.trabajo.org/img/noimg.jpg)
Area Manager
2 weeks ago
Advert reference:
click_013242
Advert status:
Online
-
Position Summary:
Industry:
FMCG & Supply Management
Job category:
Other: FMCG, Retail, Wholesale and Supply Chain
Location:
Johannesburg
Contract:
Permanent
Remuneration:
Market Related
EE position:
Yes
Brand:
The Body Shop
Introduction:
The main purpose of the job is to ensure The Body Shop store-in-store concepts within Clicks achieve operational excellence through planning, leading and implementing of objectives to meet scorecard targets and customer requirements in line with brand specific standard operating procedures.
Job description:
Job Objectives:
- To drive efficient and effective implementation of operational objectives through the delivery of customer service excellence.
- To deliver and manage financial targets for the Store in Sore concept
- To drive continuous business process improvements and best practice in order to embed store operational excellence and manage risk.
- To ensure effective people development and alignment in order to build capacity and capability to meet current and future business requirements.
- To ensure effective utilisation of specific training within the storeinstore concepts to drive productivity and maintain a fair and harmonious work environment.
- To ensure that the proper recruitment and selection process is followed for the storeinstore concept.
- To deliver adherence to HR policies and procedures that is aligned to corporate governance
- To deliver and manage internal processes, procedures and compliance for the area
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
Minimum requirements:
Qualifications and Experience:
- Essential: Matric/Grade 12.
- Essential: 4 to 6 Years General Retail experience preferably at store manager (large store) level.
- Desirable: Business and/or Retail Management Diploma or Degree.
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
Essential Competencies:
- Entrepreneurial and Commercial Thinking.
- Planning and Organising.
- Delivering Results and Meeting Customer Expectations.
- Leading and Supervising.
- Deciding and Initiating Action.
- Knowledge of relevant legislation.
- Knowledge of financial management.
- Business processes and SOP knowledge.
- Retail industry and organisation understanding.
- Customer service and marketing/promotional implementation.
- Relevant people management skills.
- Verbal and written communication skills.
- Problem solving and decision making skills.
- Planning and organising skills.
- Conflict management.
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