IT Technical Support

2 weeks ago

Johannesburg, Gauteng, South Africa Sanlam Full time
Who we are
Safrican is a respected life insurer with a footprint in South Africa and a subsidiary in Eswatini.

Safrican has over 2 million principle lives covered and more than 7 million lives assured, The Company has grown from strength to strength since 2004.

Job Purpose Information technology specialist who is able to perform analysis, maintenance, and enhancement of information systems. The role requires prioritizing business requirements, overseeing new system functionalities, upgrades and researching new tools. Highly analytical and should be able to understand business needs. Excellent communication skills, technical projects experience, and problem-solving abilities are essential. Formal Qualifications
A bachelor's degree in computer science, business information systems, information technology, or a related field. Microsoft Azure certification. Working Requirements and Knowledge A minimum of 5 years of experience in an IT-related position. Proficiency in a coding language (.NET, C#, C++, or SQL). Knowledge of databases, data processes, program architectures, and data security. Skills in designing, reporting, documenting implementations and solutions. Knowledge of industry best practices and experience with both hardware and software systems. Up-to-date insight into the latest developments in the information technology sphere. Ability to work independently and knowledge of agile team structures. Excellent report writing and communication skills. Superb interpersonal and presentation skills. Power BI knowledge Key Responsibilities
Analysing current IT systems, architectures, and processes.
Identifying risks, opportunities, faults, and areas for development within the company's IT framework.
Designing IT solutions and solving issues effectively.
Executing well-thought-out solutions and plans to improve company efficiencies.
Maintaining robust systems processes and ensuring compliance with relevant regulatory bodies.
Developing new IT methods and solutions for the business.
Interact with developers and business analyst to prioritise business requirements.
Reporting issues, advances made, and other important information to stakeholders.
Advising management on weak points, avenues for improvement, and risks in the company's IT infrastructure.
Strategizing with other key stakeholders on how to best align IT systems with company objectives. Behavioural Competencies, Skills and attributes
Ability to work independently, work across teams and collaborate with various stakeholders Excellent analytical skills Good decision making and problem-solving skills Good communication skills Sound judgement
Time management skills with reliability in terms of adherence to deadlines Ability to work under pressure Accuracy and attention to detail Reliability in terms of adherence to deadlines Accurate and efficient Proactive and disciplined
Our commitment to transformation
Safrican is committed to achieving transformation and embraces diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

Safrican Employment Equity plan and targets will be considered as part of the selection process.

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