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Maintenance Operations Officer

3 months ago

Cape Town, Western Cape, South Africa HotelJobs Full time

SUMMARY

MINIMUM REQUIREMENTS

QUALIFICATION:

  • Grade 1
  • Qualification in Hospitality and Tourism Industry not essential, but preferred.

EXPERIENCE:

  • Minimum of 1year experience in the same or similar position
  • Level 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
  • Basic OPERA System Knowledge

DUTIES AND RESPONSIBILITIES

Administration

  • Oversee daily administrative and clerical activity in office
  • Maintains records of maintenance and other facilities functions

Coordination

  • Receives requests for building or equipment maintenance
  • Assign technicians or specialists to repair equipment as necessary
  • Acts as liaison between different company departments to ensure that problems are appropriately resolved
  • Coordinates and manages schedules and calendar for facilities department.
  • Ensure appropriate follow up with departments and staff
  • Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with mínimal disruption

Operations

  • Minimum of 2 duty manager shifts per month to ensure full understanding of operations.
  • Assist in maintenance, front office and housekeeping departments as per operational requirements.
  • Obtain quotes and meet with suppliers.
  • Ensure only approved suppliers used.
  • Update of supplier list.
  • Continues research and development and visits to trade related shows and shops.
  • Back up for Residential specialist/ Group Operation Manager
  • Assist in compiling Interior & Condition Survey, including execution
  • Filling the gap between residential and facilities.
  • Capture and submit project management.
  • Assist with insurance matters.
  • Placing of orders.
  • Assess communicate and provide feedback on products and specifications.
  • Update body corporate permanent files
  • Assist with winter planning & projects
  • Recognize operational residential challenges and assist with research and solutions
  • Updating of master inventory costs
  • Assist in creating residential modules
  • Assist in updating residential manual

Training and Development

  • Ensure residential/ property induction manual is up to date and introduced to all new staff
  • Residential modules are developed and part of the staff training

Financial

  • Assist Residential Specialist/ Group Operations Manager with functional administrative duties.
  • Ensure weekly reporting of residential targets and actual numbers reported.
  • Submit project management to financial controller/manager on a weekly basis.
  • Submit purchase orders and invoices to creditors twice a week.
  • Ensure Residential targets are met.
  • Assist in placing orders and filing.

Management Support

  • Assist Facility Management & Residential Team with tactical planning for the team's goals and objectives.
  • Provide facility specific assistance to the project / maintenance management team as needed or requested.
  • Manage and maintain small facility management tasks as assigned.
  • Devise new ways to improve efficiency of office