Claims Handler with Japanese-speaking
2 weeks ago
About Us:
We are an African Medical Assistance branch of a global company that provides support for various international European insurance companies and their travelers. Our staff in Cape Town handles insurance and assistance claims with high professional standards in an international office environment, collaborating with other Centers worldwide.
We are currently seeking Japanese speakers to join our team as Claims Handlers
Start Date:
1 July 2024**
Key responsibilities include.
Providing claims services
Processing and arranging claims for medical and travel insurance
Handling claims from start to finish, including data entry and invoice assessment
Delivering friendly and outstanding customer service
Responding to inquiries in a timely and efficient manner
Working efficiently in a multilingual and multicultural team
Job Requirements:
Professional fluency in Japanese
Proactive and able to perform well under pressure.
Excellent attention to detail
Flexible and open-minded to ongoing changes and training
Matric or higher qualification
Strong computer skills in Microsoft Office tools
Ideally, SA VISA is secured.
Preferred Qualifications:
FSB registration (a significant advantage)
Previous work experience in Medical Assistance, Insurance, Claims Handling, or Tourism
We Offer:
A stable, global company background
Training based on international professional know-how, systems, and various training platforms
21 days vacation per year
Remuneration:
Basic salary:
R22,000.00
Medical aid covers for the employee and up to 2 minor dependents (paid by the company)
Retirement Annuity Benefit (10% of basic salary, paid by the company)
Performance bonus
**Free basement parking
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