Communications Manager

2 weeks ago


Midrand, Gauteng, South Africa DAV Full time

Our client, an upmarket estate has an opening available for an outgoing and creative Communications Manager.

Job brief
We are seeking a self-motivated and talented communications manager to drive the internal communication strategy on our Estate.

In this position, you will be responsible for producing high-quality content that engages residents and builds on a community spirit, a sense of belonging and that enhances the brand recognition of our leading residential estate.


Responsibilities

  • Build relationships with residents to grow estate and community awareness
  • Maintain the estate's corporate image and identity, which includes the use of logos and signage around the estate
  • Set up a tracking and reporting system to measure all our communications efforts
  • Responsible for proactive and reactive communication efforts, including the development and execution of awareness campaigns, writing and commissioning editorial content, coordinating announcements and responding to enquiries generated by residents
  • Develop and implement organizational publicity strategies for HOA events
  • Be the face and voice of the HOA at these social and sporting events held on the estate
  • Create and manage a communications plan, including content calendars, target messaging, budgets, timelines, etc.
  • Analyse all snags, issues and suggestions reported by residents and draft appropriate responses and develop necessary programs, initiatives and campaigns, within agreed timelines
  • Design and review a variety of awareness and promotional materials
  • Respond in an efficient and timely manner to incidents on the estate and other flash messaging as required
  • Prepare articles and deliver a highquality and desirable monthly HOA newsletter
  • Develop and manage Residents surveys and consult with Homeowners to monitor and measure resident satisfaction
  • Develop content that promotes our brand through impactful and relevant messaging across a range of platforms, to promote HOA presence and improve our reach and engagement with residents
  • Create, edit, and update promotional material including visual communications and digital content such as brochures, flyers, and outdoor screens media etc
  • Ensure our brand values are consistently adopted to help build a positive repertoire with Homeowners

Requirements and skills

  • Bachelor's degree in public relations, Communications, or Marketing
  • 6 to 8 years of experience in developing and implementing successful PR/communication strategies
  • Strong writing skills, proficiency in English language, and knowledge of social media
  • Interpersonal skills are vital for developing relationships with Residents and in handling tricky situations and resolving disputes
  • Plan and coordinate our formal meeting calendar including AGMs, Budget Sessions, monthly Board meetings, and Information Sessions
  • A confident communicator and outgoing presenter
  • Outstanding verbal and written communication skills
  • Be proactive, dependable, responsible, and accurate with an attention to detail mindset
  • Event planning & hosting experience
  • Excellent organizational, planning and project management skills with ability to meet deadlines
  • Welldeveloped IT skills particularly MS office products suite including various design programs

Salary:
R45, R50,000.00 per month

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