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Housekeeping Supervisor
1 week ago
Housekeeping Supervisor
To monitor the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests.
TASKS, DUTIES AND RESPONSIBILITIES
- Implement and monitor policies, processes, and standards to ensure effective highquality housekeeping service is provided to guests
- Implement and monitor processes to understand housekeeping needs and expectations of guests, and reports on these
- Implement and monitor processes that facilitate immediate response to housekeeping requests received from guests
- Provide direction, oversight and guidance to the housekeeping team
- Ensure daily housekeeping workflow is completed timeously as set out
- Ensure all Public Area schedules are adhered too
- Conduct constant inspections on all public areas including staff change rooms and canteen
- Ensure sufficient PA personnel are rostered on a shift
- Implement and conduct PA deep cleaning schedule
- Report any maintenance issues in PA's timeously and follow up that these have been completed
- Attend and or conduct morning briefing with housekeeping team
- Assist the Human Resources function in attracting and selecting suitable employees for housekeeping functions
- Ensure housekeeping department implement all relevant security and health and safety policies, processes and procedures ensuring compliance with local legislation
to the housekeeping department, ensuring safety and security of residents, equipment and supplies.
- Facilitate communication and collaboration of housekeeping team across the organization
- Support the housekeeping function to implement and monitor an effective pest control system or housekeeping areas and monitor and report the effectiveness of the system
- Ensure housekeeping team provides impeccable, intuitive, and proactive customer service to guests consistently
- Implement and report on team daily service and operational objectives
#blaauwbergbeachhotel #lifesabeach7daysaweek #lifeisbetterinflipflops
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Application Deadline: 2023/07/07
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