Manager Credit Risk Early Collections

2 weeks ago

Johannesburg, Gauteng, South Africa Nedbank Full time

Req Number
127400

Closing Date
30 July 2023

Location
Sandton

Leadership Pipeline
Manage Self Professional

Job Purpose

Responsibilities:

  • Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
  • Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
  • Provide feedback monthly by drafting business reports as at month end.
  • Build and maintain effective working relationships by attending regular staff meeting and team building sessions.
  • Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
  • Build intellectual capital of the team by knowledge sharing with all stakeholders.
  • Meet clients' expectations by resolving queries within turnaround times.
  • Manage staff performance by monitoring daily activities of direct reports.
  • Manage performance of the team by conducting on the job training, counselling and coaching.
  • Manage efficiency of team delivery by drafting and implementing team's strategies.
  • Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
  • Enhance policies and procedures by reviewing recommended submissions from other parties.
  • Enhance processes by constantly seeking innovative improvements to the credit systems.
  • Adapt to changes in Legislation by enforcing the compliance to the changes.
  • Improve team performance by identifying staff performance gaps from assessment evaluations and analysing performance data from the Management Information System (MIS).
  • Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
  • Implement sound credit risk management by providing advice on specialized credit risk matters to sales and direct reports.
  • Develop client exit or rehabilitation strategies by conducting annual review of client facilities.
  • Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
  • Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
  • Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
  • Address issues raised in culture surveys by participating in the development and implementation of action plans.
  • Create a client service culture through various required interventions.
  • Support and encourage staff to participate and support corporate responsibility initiative.
  • Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
  • Encourage team to generate innovative ideas and share knowledge.

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • BCom, BTech or Diploma in Credit

Minimum Experience Level

  • 5 years in Banking within Credit environment

Technical / Professional Knowledge

  • Business administration and management
  • Change management
  • Client service management
  • Communication Strategies
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Organisational systems
  • Principles of project management
  • Strategic planning
  • Management information and reporting principles, tools and mechanisms

Behavioural Competencies

  • Building Partnerships
  • Coaching
  • Communication
  • Customer Focus
  • Driving for Results
  • Selecting Talent
- **_Please contact the Nedbank Recruiting Team at _

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