Supervisor I, Digital Content

2 weeks ago

Durban, KwaZulu-Natal, South Africa LexisNexis Full time
Can you lead and motivate a team to deliver operational excellence?

This is a full-time managerial role to manage the delivery of paralegal resource to our UK Practical Guidance team.

About our Team


LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Main purpose of the role

To manage, train, develop and motivate a team of Paralegals

To manage the smooth-running of our Paralegal content function in South Africa

To manage the delivery of our current awareness service across Practical Guidance and Research

To support the Practical Guidance teams with core content creation and maintenance

To identify and deliver opportunities for improvement and operational excellence

Exceptional interpersonal and communication skills

Ability to present face-to-face and on online platforms

Ability to work effectively in a fast-paced, constantly evolving and rapidly growing product sales environment

Operational effectiveness experience desired

Key responsibilities

Manage, motivate and develop a team of paralegals

Shape and define individual and collective responsibilities within the team in line with department and personal objectives

Train and develop the team

Effectively monitor performance of the team

Train and mentor new members of the team

Key requirements

Previous managerial experience essential

Demonstrate experience in using a data-driven approach to solve problems and deliver effective solutions

Previous paralegal experience or equivalent desirable

Demonstrate experience in managing multiple stakeholders

Have excellent communication skills and the ability to present complex information to a variety of audiences.

LexisAsk

Manage a team carrying out legal research and drafting answers to LexisAsk questions.

Help to respond to LexisAsk queries by:

  • Drafting replies to queries from customers within a specified response time
  • Contribute to a bank of 'Q&A' documents across our suite of Lexis+ content, adhering to the defined style guidelines Work on initiatives and processes to help develop the smooth running of the LexisAsk service in order to increase efficiency in the delivery of 'live' LexisAsk answers and 'Q&A' content
Current awareness

Manage a team delivering our current awareness service to our products Contribute to and ensure all news items are written to a high standard, edited and checked for accuracy, grammar, punctuation, clarity, flow, style and news value check and proof content before publication, address and resolve publishing issues and make recommendations for process improvements support the development and implementation of initiatives to grow and improve the current awareness offering

Practical Guidance content

Manage a team supporting the Practical Guidance teams and contribute to content creation and maintenance (eg practice notes, precedents, timelines, trackers, checklists, flowcharts and Q&As) Work closely with the Practical Guidance teams and the Commissioning team to commission and draft practical guidance

This work will include:
reviewing new and existing content for quality and legal accuracy

drafting practical guidance content

collaborating with external authors regarding externally-written content

Attending practice area team meetings to ensure priorities are understood and can be communicated to the paralegal team Effectively triage and delegate content tasks from the Practical Guidance teams across the paralegal team ensuring tasks are dealt with effectively and efficiently

Best practice and continuous improvement

Contribute to and implement best practice and continuous improvement initiatives across the team and provide training/advice to other teams as required Support the Head of the PSL Hub in identifying and delivering opportunities for process efficiency Think independently and drive innovation in technical solutions within our product teams, to ensure that we are delivering guidance, current awareness and LexisAsk in the most efficient way possible Encourage team members to take an active role in continuous improvement projects and efficiency initiatives


LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:

, or please contact

Please read our

  • Supervisor I, Digital Content

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Lexisnexis Risk Solutions Full time

    Supervisor I, Digital Content page is loaded Supervisor I, Digital Content Apply locations Durban Johannesburg Cape Town time type Full time posted on Posted 3 Days Ago job requisition id R76720 Can you lead and motivate a team to deliver operational excellence? This is a full-time managerial role to manage the delivery of paralegal resource to our UK...

  • Digital Content Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

    Opportunity for a Digital Content Manager to join a leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories.- Responsible for overseeing the creation of multiple forms of content to enhance credibility and customer base. Duties include creating content strategies to highlight products and...

  • Digital Content Creator

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa NDCSA Full time

    We are looking for an entry-level charismatic and skilled digital content creator to create and manage our Company's online platforms and websites. Duties will need to be performed in-house (at the company itself).Responsibilities and functions (but not limited to):Identify new and creative softwares to use whilst creating digital content Create eyecatching...

  • Digital Content Editor Ii

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa LexisNexis Full time

    Are you ready to shape the digital landscape with us?Join our team and be at the forefront of digital innovationAbout our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part ofRELX, a global provider of information-based analytics and decision tools for professional and business...

  • Digital Content Editor Iii

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Lexisnexis Risk Solutions Full time

    Digital Content Editor III page is loaded Digital Content Editor III Apply locations Durban time type Full time posted on Posted Yesterday job requisition id R77352 Are you looking for a new direction for your legal career? Do you enjoy conducting research? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with...

  • Digital Content Editor Iii

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa LexisNexis Full time

    Are you looking for a new direction for your legal career?Do you enjoy conducting research?About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.About the...

  • Digital Strategist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

    KwaZulu Natal, Durban- (Negotiable) Digital Strategist required to develop and implement digital marketing strategies for an established advertising agency based in Umhlanga.Requirements: Diploma/Degree in Marketing or relevant field Experience in geotargeting is essential. Good knowledge and experience with online marketing tools and best practices 35 years...

  • Digital Content Creator

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa The Brazilia Group Full time

    Type of Roles: Graphic Design (Photoshop, Illustrator, Canva, etc) for instore material, external advertising (e.g. billboards) and digital (i.e. social media, webstore, etc) Video Editting (Product Video) Photography & Videography (Have a fundamental understanding of shooting product content, i.e. the camera, lighting, etc) Social Media Savy (Instagram &...

  • Digital Marketer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

    KwaZulu Natal, Durban- (Negotiable)A conservation management company requires a Digital Marketer to set up, implement, and manage the overall company's digital marketing strategy.Requirements: Minimum 7 years of experience as a Digital Marketer/Specialist/Manager Minimum 5 years of experience in developing and implementing digital marketing strategies BA in...

  • Junior Digital Marketer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

    We are seeking a dynamic and results-driven individual to join an established FMCG company specialising in personal care products and packaging as a Junior Digital Marketer. Based in La Lucia.In this role, you will be responsible for managing various digital marketing channels including social media, YouTube, website, mailers/newsletters, market research,...

  • Digital Lead

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Kagiso Media Full time

    Key ResponsibilitiesContent development and platform management Source digital content for online that flows through digital team and into radio shows Develop multimedia story concepts by reviewing identified themes and trends and drafting basic story concepts. Manage the content development process for radio shows by engaging with the content developers,...

  • Digital & Social Media Marketing Manager (fashion)

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

    Responsibilities Set seasonal marketing strategy & calendar plan (maintaining brand messaging, CI and growth plan for Marketing channels). Set and monitor marketing budgets. Set seasonal KPIs for Marketing activity and Digital effectiveness. Develop, Approve and Manage Marketing campaigns. Copy and Content Creation, Planning & Scheduling (IG, FB & TikTok)....

  • Junior Content Copywriter

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Rewardsco (Pty) Ltd Full time

    OVERALL PURPOSE OF THE JOB:The key role of a talented content creator is to write and produce various types of content and blogs regularly, to expand our company's digital footprint, awareness, subscribers, and leads. This role requires a high level of creativity and attention to detail.KEY ACCOUNTABILITIES: Content Creation Content editing and proofing...

  • Digital Marketer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Palcard Full time

    Responsibilities: Develop and implement digital marketing strategies to drive online traffic to the company's website and increase brand awareness Monitor and analyze website analytics to identify areas for improvement and implement strategies to increase website traffic and conversion rates Collaborate with the design team to create visually appealing...

  • Technical Content Manager

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Technical Content Manager to join our team in Durban.The successful candidate will be responsible for creating, managing, and optimizing content for our website and other digital channels. This includes developing content strategies, creating content, and ensuring content is optimized for search engine visibility.The...

  • Junior Content Copywriter

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Rewardsco Full time

    Job Details: Division Rewardsco Sales Business Unit Marketing Minimum experience Entry Level Company primary industry Telecommunications Job functional area Marketing Salary R R66 000 per annumOVERALL PURPOSE OF THE JOB:The key role of a talented content creator is to write and produce various types of content and blogs regularly, to expand our company's...

  • Digital Marketer

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa The HR Company Full time

    Minimum Requirements: 2 years in Digital Marketing Accredited digital marketing qualification Bachelors Degree in marketing and business preferable Knowledge of video and picture editing software such as Adobe. Must be able to juggle multiple projects at the same time Incredible attention to detail Full understanding of all social media platforms Problem...

  • Digital Strategist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa OLIVER Agency Full time

    Role: Digital StrategistLocation:Durban, South AfricaROLE MISSIONWHAT YOU WILL BE DOING IN YOUR ROLE Evaluate and implement improvements on digital strategy. Research the latest digital tools and interactive trends. Create integrated and costeffective digital strategies. Drive value for the organization. Analyse and report on digital campaigns. Analyse...

  • Head of Digital

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa HR Genie Full time

    Our client is in search of a Head of Digital who will spearhead the development and execution of a comprehensive digital strategy to meet the business objectives. Responsibilities include overseeing all facets of digital marketing, e-commerce, and online operations.Key Responsibilities: Develop and execute a digital strategy aligned with overall business...

  • Digital Marketing Specialist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Measured Ability Group Holdings Full time

    South Africa - KwaZulu Natal, eThekwini Central (Durban / Pinetown / Umlazi) R 00Our client is looking for an energetic detail-orientated digital marketing specialist with a good FMCG understanding to develop and execute the digital marketing strategy client based in HillcrestPosition requires someone with a passion for social media, influencer marketing and...