Specialty Restuarant Manager On Board Luxurious

2 weeks ago


Johannesburg, Gauteng, South Africa Portside Consulting Full time

Position Duties and Responsibilities

  • Ensure the correct miseenplace and setup of the restaurant before service begins.
  • Check all tables for correct setup, the furniture and fixtures are in well maintained and the carpet and floors are clean
  • Check that the right ambiance is created by adjusting the lighting and music to the appropriate levels
  • Check with every table whether the food and service was to their satisfaction and take necessary action if needed
  • Communicate effectively and timely with all members of the team regarding procedural changes and upcoming events
  • Enforce employee discipline in a fair impartial manner where needed
  • Ensure all paperwork is submitted in a timely manner
  • Ensure all USPH Regulations are followed and maintained
  • Ensure correct and timely checkin of employees before service commences
  • Ensure fair scheduling and station assignment
  • Ensure that all accidents/incidents are reported immediately
  • Ensure that all inventories are accurate and submitted in a timely manner
  • Ensure that all Restaurant Servers follow the standards and are properly attired as per company standards
  • Ensure that all Servers place the food and beverage orders correctly for the galley
  • Ensure that all side stations are clean and tidy and have been set up correctly
  • Ensure that all special requests made by guests are accommodated as far as is possible
  • Ensure that all tables have been serviced by Servers for food and bar orders.
  • Ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained
  • Ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests' expectations
  • Greet and seat all guests as they enter the Restaurant
  • Have a thorough knowledge of the reservation procedures
  • Liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables
  • Make evaluations for all Servers
  • Monitor areas in the Restaurant during service ensuring safe working practices are carried out
  • Open the Restaurant for service on time
  • Perform other tasks related to Restaurant service operations that may be assigned by the management
  • Perform the necessary administrative tasks
  • Present and serve occasion cakes
  • Provide proper and effective training to the Servers

Job Type:
Contract

Contract length: 6 -8 months

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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