Communications Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Job Requisition details and Talent Acquisition contact

  • Req: TA Consultant: Lebohang Monate
  • Location: 135 Rivonia Road Sandton
  • Advert closing date: 29/11/2023
    Career Stream
  • Communications And Public Relations

Leadership Pipeline

  • Manage Self: Professional

Job Purpose

  • The Communication Specialist drives effective communication strategies to enhance internal and external engagement, brand presence, and organisational messaging. This position is pivotal in ensuring clear, consistent, and compelling communication that aligns with CDRs objectives, strengthens stakeholder relationships.

Responsibilities:

-
Strategic Communication Planning:

  • Develop and implement comprehensive communication plans aligned with organisational goals and values.
  • Identify key messages and target audiences, tailoring communication strategies for maximum impact.
-
Brand Messaging and Positioning:

  • Ensure consistent and compelling brand messaging across all communication channels.
  • Collaborate with marketing teams to reinforce Nedbank's brand identity in all communication materials.
-
Internal Communication:

  • Coordinate disseminating key information, updates, and announcements to all staff levels.
  • Work closely with leadership to manage and mitigate communication challenges.

Job Responsibilities Continue
-
Content Creation:

  • Ensure content reflects the brand voice and resonates with target audiences.
-
Stakeholder Engagement:

  • Build strong relationships with key stakeholders, including customers, partners, and industry influencers.
  • Gather feedback and insights to inform communication strategies.
-
Metrics and Analysis:

  • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of communication initiatives.
  • Analyse data to refine strategies and continuously improve communication outcomes.

Essential Qualifications - NQF Level

  • Diploma
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Relevant Degree in Communication, Public Relations, Marketing, or a related field.

Minimum Experience Level

  • More than 5 years working experience and relevant industry experience.

Type of exposure

  • Conducting root cause analysis
  • Developing ways to minimise risks
  • Drafting reports
  • Managing conflict
  • Brainstorming ways of improving a product or situation
  • Comparing two or more sets of information
  • Communicating standards to others
  • Writing business proposals
  • Challenging the status quo with a view to improving the environment or internal stakeholders understanding
  • Managing multiple projects
  • Identifying trends
  • Communicating complex information
  • Providing strategic advice related to your area of speciality.

Work Experience

  • Proven experience in communication strategy development, corporate communication, public relations, or a similar role.
  • Exceptional written and verbal communication skills.
  • Strong project management and organisational abilities.
  • Familiarity with digital communication tools and social media platforms.
  • Crisis management and issues resolution experience.
  • A proactive and creative approach to problemsolving.
  • Ability to collaborate effectively with crossfunctional teams.
  • Familiarity with debt management processes and clientcentric initiatives.

Technical / Professional Knowledge

  • Communication Strategies
  • Governance, Risk and Controls
  • Writing, editing, proofreading, layout and design skills
  • Knowledge of the printing/publishing, broadcast, digital & social media industry practices & princip
  • Experience in developing and implementing media/ advocacy and/or communication campaigns
  • Ability to engage in a relevant and credible manner with internal and external stakeholders at vario
  • Company/Division/Cluster/Business Unit specific business knowledge


Behavioural Competencies
  • Adaptability
  • Building Partnerships
  • Communication
  • Decision Making
  • Quality Orientation
- **_Please contact the Nedbank Recruiting Team at _
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