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Support and Backup Administrator
2 weeks ago
Gauteng, Pretoria**
R R Monthly Cost To Company (Medical, Provident and 13th cheque, Market related, Negotiable)
Love to support users? Have skills in backup admin for both on
premise and cloud backups, troubleshooting unsuccessful backups? I have the role just for you
Required Minimum Education/training:
- Matric/Senior Certificate
- Diploma in IT
- Backup Certification
Minimum requirements:
- 1 year experience as ICT support
- 3 years backup experience on premise
- 2 years' experience in cloud backups.
Key performance areas:
- To respond to user initiated enquiries ensuring a timely resolution/fulfilment to user
- To make input into operating policies, procedures and guidelines;
- To report on performance and to identify and escalate performance constraints;
- Manage on premise and cloud backup environment.
- Ensure backups and restores are done as per schedules
- Ensure all exceptions are managed and reported on a daily basis.
- Trouble shoot all exceptions within the backup environment.
- Ensure offsite backup management as per best practice
- For more information please contact:
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