Current jobs related to Technical Support Specialist - Sandton - Discovery Ltd.
-
Technical Specialist
1 week ago
Sandton, South Africa PPS Recruitment Full timeTechnical Specialist RoleThe Technical Specialist will be responsible for testing and supporting the Technical Specialist team in managing deviations that impact service delivery.This role involves working on a shift work basis, including night shifts.Key Responsibilities:Testing and quality assuranceDeviation management and supportShift work, including...
-
Technical Specialist
1 week ago
Sandton, South Africa PPS Recruitment Full timeThe Technical Specialist role will be responsible for testing function as well as supporting the Technical Specialist with the managing of deviations of a technical nature that impact service delivery. This role works strictly on a shift work basis including nightshift work.
-
Support Specialist
1 week ago
Sandton, South Africa Talented Recruitment Full timeJob Title: Support SpecialistWe are seeking a highly skilled and experienced Support Specialist to join our team at Talented Recruitment. As a Support Specialist, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Provide technical support and maintenance services to clients, including...
-
IT Support Specialist
3 weeks ago
Sandton, South Africa Varsity College Full timeJob DescriptionJob Title: IT Support SpecialistJob Summary:Varsity College is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, ensuring the smooth operation of our computer systems and networks.Key...
-
IT Support Specialist
2 weeks ago
Sandton, South Africa Telebest Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Telebest. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Install and configure computer hardware, software, systems,...
-
Support Specialist
3 weeks ago
Sandton, South Africa Talented Recruitment Full timeJob SummaryTalented Recruitment is seeking a highly skilled Support Specialist to join our team. As a Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Key ResponsibilitiesTechnical Support: Provide prompt and effective technical support to clients, including...
-
IT Support Specialist
2 weeks ago
Sandton, South Africa Clover Recruitment Full timeClover Recruitment is seeking a skilled IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing functional support and reconditioning IT hardware to optimize the role of technology for business sustainability.Key Responsibilities:Provide technical support to employees and managementRecondition and...
-
Technical Support and Sales Specialist
4 months ago
Sandton, South Africa Cellular Citi Group Full timeVodacom's No 1 Dealer in KZN has recently expanded its operations to Gauteng. Following its success of 10 Retail Vodacom Stores in KZN established in 1996, we have taken over the flagship Nelson Mandela Square branch in Sandton City. Gauteng’s iconic shopping destination is a prime lifestyle destination for locals and tourists alike with immense focus on...
-
Technical Support Specialist
2 days ago
Sandton, South Africa Motus Corporation Full timeJob DescriptionTo provide the dealer network with both remote technical assistance and onsite technical support to resolve product/diagnostic concerns.Key Responsibilities:Provide remote technical assistance to dealersOffer onsite technical support to resolve product/diagnostic concernsCollaborate with the dealer network to ensure effective technical...
-
Technical Support Specialist
1 week ago
Sandton, South Africa Motus Corporation Full timeMotus Retail Division OpportunityThe Motus Retail division is seeking a skilled Applications Support Consultant to join their team. This role involves providing technical support and expertise to ensure the smooth operation of applications and systems.Key Responsibilities:Provide technical support and troubleshooting for applications and systemsCollaborate...
-
Technical Support Specialist
1 week ago
Sandton, South Africa Exxaro Recruitment Full timeTechnical Support Engineer OpportunityWe are seeking a dedicated Technical Support Engineer to join our team at Exxaro Resources.Key Responsibilities:Support and maintain our Enterprise Integration landscapeEnsure the stability and performance of our ERP systemsTroubleshoot integration issues and optimize workflowsCollaborate with various teams to enhance...
-
Technical Support Engineer
3 weeks ago
Sandton, South Africa Hyphen Technologies (Pty) Full timeJob SummaryHyphen Technologies (Pty) is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for performing onsite hardware, software, and peripheral updates and repairs in an organization.Key ResponsibilitiesPerform routine maintenance and repairs on hardware, software, and peripherals to ensure...
-
IT Support Specialist
2 weeks ago
Sandton, South Africa Browns The Diamond Store Full timeWe are seeking a skilled and motivated IT Support Specialist to join our team at Browns The Diamond Store. The ideal candidate will have a solid background in providing first-line technical support and a passion for resolving IT issues efficiently.Key Responsibilities:Provide technical support to customers via various channels.Troubleshoot and resolve...
-
IT Support Specialist
7 days ago
Sandton, South Africa Callforce Direct Full timeTechnical Support and Facilities RoleWe are seeking a skilled and detail-oriented individual to join our Callforce Direct team as a Technical Support and Facilities Specialist. As a key member of our BPO team, you will be responsible for providing top-notch technical support and maintenance services to our clients.Key Responsibilities:Technical Support:...
-
Internship - Technical Support Specialist Junior
16 hours ago
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Bank**Function**:Banking**Date**:1 Oct 2024- Internship - Technical Support Specialist: IT Infrastructure Support - **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...
-
Technical Support and Sales Specialist
4 months ago
Sandton, South Africa Cellular Citi Group Full timeVodacom's No 1 Dealer in KZN has recently expanded its operations to Gauteng. Following its success of 9 Retail Vodacom Stores in KZN established in 1996, we have taken over the The Marc in Sandton. Gauteng’s iconic shopping destination is a prime lifestyle destination for locals and tourists alike with immense focus on the customer experience. **Do you...
-
IT Support Specialist
3 weeks ago
Sandton, South Africa Hyphen Technologies (Pty) Full timeJob SummaryHyphen Technologies (Pty) is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for performing onsite hardware, software, and peripheral updates and repairs in an organization.Key ResponsibilitiesPerform routine maintenance and repairs on hardware, software, and peripherals to ensure...
-
IT Support Specialist
4 months ago
Sandton, South Africa Insphired Recruitment Solutions Full timeOur client in the Legal industry is currently looking for an **IT Specialist**, in Sandton. **Responsibilities**: - Provide all levels of IT user support. - Installing and maintaining hardware and software solutions through their internal IT Helpdesk. - IT user support at all levels. - Hardware and software support. - Support for Windows environments. -...
-
IT Support Specialist
2 weeks ago
Sandton, South Africa Callforce Direct Full timeWe are seeking a skilled IT Support Specialist to join our Callforce Direct team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance and troubleshooting for computer systems, hardware, and software used within our organization.**Key Responsibilities:**Provide technical support for computer...
-
Technical Support and Sales Specialist
4 months ago
Sandton, South Africa Cellular Citi Group Full timeVodacom's No 1 Dealer in KZN has recently expanded its operations to Gauteng. Following its success of 9 Retail Vodacom Stores in KZN established in 1996, we have taken over the flagship Nelson Mandela Square branch in Sandton City. Gauteng’s iconic shopping destination is a prime lifestyle destination for locals and tourists alike with immense focus on...
Technical Support Specialist
3 months ago
Business Unit:
Discovery Bank
Function:Banking
Date:5 Jul 2023- Technical Support Specialist (IBM WAS and MQ)
-
About Discovery
- Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best.
As global thought leaders, Discovery is passionate about innovating - not only to achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Bank
- We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and love to dazzle your clients, Discovery Bank could be the place for you.
Job Purpose
Areas of responsibility may include but not limited to
- Operational Support
- Support and manage any 3rd party interfaces and services.
- Log, respond and action incidents in accordance with incident and problem management procedures.
- Communicate critical alerts, statuses and issues to management and perform actions to resolve.
- Programme and Project Support
- Provide support to the Programme Office in the build and implementation lifecycle of new services and changes to related services including support for nonproduction environments.
- Compliance, Governance, Risk and Control Processes
- Liaise with Change and Release Management in the planning of changes and releases of services in scope.
- Partake and assist in the build and maintenance of the CMDB and ensure that the logical view of services is maintained.
- Provide input to the consolidation of the risk profile for the area of responsibility, manage critical risks and ensure timeous communication.
- Other
- Provide input to periodic operational reports according agreed intervals (daily, weekly and monthly reports).
- Identify, document and publish knowledge for internal and customer consumption.
- Participate in the technical knowledge review processes; ensuring the quality of published content.
- Work with internal colleagues to ensure they have the appropriate information and knowledge at hand to be successful in what they do.
- Proactively identify interconnected problems, develop and model alternative solutions as well as contingency plans to resolve value chain conflicts.
- Establish and maintain effective business relationships with customers and IT stakeholders to ensure compliance and establishing a healthy feedback channel.
- Continuously identify improvement areas that will enhance efficiency.
- Ensure that tickets in the ITSM tool are attended to all times and reflect the correct status.
- Define and influence relationships and service level agreements made with internal and external stakeholders.
- Build and maintain relationships with stakeholders to ensure integrated approaches in pursuit of collective goals.
Education and Experience
- 3year National Diploma/ B-Degree in Information Technology.
- MS SQL Server, Oracle or other database management system knowledge (certification is an advantage).
- Understanding of the ITIL process. (Certification an advantage).
- Previous experience in the banking or financial services industry would be an advantage.
Technical Skills or Knowledge
- Technical / Application Support strategies and approaches.
- Technical documentation creation and maintenance.
- Application server technologies (IBM WAS, JBoss, TomCat etc.).
- Integration technologies (IBM MQ).
- Essential server technologies (Windows, Linux), network and storage technologies.
- Incident and Problem Management procedures
- Exposure to / knowledge of the following would be advantageous
- Card management technologies (Proxama)
- Database systems (SQL, Oracle)
- EMPLOYMENT EQUITY